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4 answers

What do you mean by "not responding"? Does the device show up in device manager? What operating system do you use?

In general, it's best to power off your computer withOUT plugging a new device in...then plug it in **before** you turn it back on. A "cold boot" (shut all the way down from Windows Start Menu, then turn on 10 seconds after shutdown via the power button on your computer) is the best way to make sure hardware detection happens.

If there is still a problem, try again with **another device**, or **another cable**, or plug into **another USB port**. If there is still a problem, try to see if the system shows a conflict or hardware problem, via these steps:

1) Click the Start button.
2) Right-click on My Computer.
3) Click Properties.
4) Click the Hardware Tab in the Properties dialog.
5) Click the Device Manager button.
6) In the Device Manager window, click the "+" next to "Universal Serial Bus Controllers" and see if there are any **yellow question marks** next to anything, or any **red exclaimation points**...if so, there may be a problem with the USB interface.
7) Also check if anywhere in the list you see the device you are trying to connect, and if it has a problem.

I will tell you that I had long-standing printer problems (1.5 years with 2 printers, 2 computers and 2 Windows operating systems). The printer that came with the computer worked in the beginning. It got worse and worse until after 1.5 years later Windows starting telling me the USB port was defective -- but it gave that message to whatever port the printer was plugged into! (In other words, *BOGUS* error message!)

I can only imagine some Windows drivers got corrupted and/or it was corrupting my printers (printers do have some chipset, and this did happen on 2 computers, 2 operating systems -- XP and ME, and 1 computer had both over 6 years).

I installed Linux on 1, no problem. I got a free copy of another Windows (totally legal), did a "clean install" on the other (erased the disk first), no problem. Everything is hunky-dory now, albeit with a 3rd printer I bought before I got the free Windows.

So if you can back up all your data to CD (and test some files to confirm the CD-burning was without errors), you might just try a fresh install and see what happens. Write down all the software and what websites you downloaded them from. Try installing that device as soon as you can. Test it after every new piece of software to make sure some badly-written software isn't screwing with your system.

Buy another USB cord (warning: printers are often USB on one end, "proprietary", or unique, on the other...if so, a new cord may cost you almost $20)

Last resorts: 1) Computer Manufacturer support/repair (is it still under warranty?); 2) Microsoft Support (UGH!); 3) Local computer repair shop;
4) Manufacturer of device you are trying to hook up (hardware or software/drivers have a problem);

2006-12-10 10:41:56 · answer #1 · answered by Teh L 2 · 1 1

whats connected to the other end of the usb cable?

2006-12-10 17:52:44 · answer #2 · answered by spankdis 5 · 0 1

Is it hooked up to anything at the other side?

If nothing is, that's normal.
If something's plugged in, install the software.

2006-12-10 18:46:33 · answer #3 · answered by Picard Facepalm 5 · 0 0

Your USB is a HE?...Maybe it is a female?

2006-12-10 17:52:43 · answer #4 · answered by Anonymous · 1 0

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