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I have AVG free edition. And there are viruses and trojan horses in my vault. How do I get rid of them entirely? When I click erase or wipe, a window comes up saying "are u sure you want to remove this document from the vault?" What does that mean? Wld i be letting it back into my system? I want to eliminate them entirely from my computer.

2006-12-10 09:02:48 · 6 answers · asked by damselville 2 in Computers & Internet Security

6 answers

If it's in the vault it's has been isolated from your PC. You can safely remove it. I would also recommend you use another free antivirus scanner like http://www.free-av.com/ because it's a much better anti-virus scanner.

2006-12-10 09:08:19 · answer #1 · answered by Ted B 6 · 2 0

You only leave them in the vault for a few days to be sure nothing important doesn't work. Then just delete them from the vault. They always ask to make sure whenever you are deleting anything. Say "yes."

Hope that helps.

2006-12-10 09:06:55 · answer #2 · answered by phy333 6 · 1 2

Once they've been removed from your system, deleting them from the vault does not release them back into your system. You have to go back to sites where you got them in the first place and pick them up again.

2006-12-10 09:04:59 · answer #3 · answered by Anonymous · 3 0

I can give a few links that offer free virus and spyware removers...!You may be having a virus or spyware installed on your PC. Norton, AVG , Avast are free antivirus software. Ad-aware, Ewido are free spyware removers. You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

2006-12-12 12:51:11 · answer #4 · answered by Anonymous · 0 0

well theres no hrm in deleting the quratined stuff. make sure u run a cleaner when u r emptying ur recycle bin.. u will get a free cleaner from www.ccleaner.com

2006-12-10 11:15:26 · answer #5 · answered by Neo 5 · 0 0

Say yes when they ask if you are sure. I always say yes and had no problems.

2006-12-10 09:11:11 · answer #6 · answered by Marissa 6 · 0 0

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