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I just got a video ipod ok. While I was outside I wanted to listen to it so I pressed the button and it didn't turno on!!!!! only a blank screen. Then when I went home the ipod screen turned on but nothing is on it . Only a screen with a light. I NEED MAJOR HELP

2006-12-10 08:16:17 · 7 answers · asked by Maria L 3 in Consumer Electronics Music & Music Players

Thanks Guys my ipod is working perfectly now :)

2006-12-10 09:46:33 · update #1

7 answers

Before taking it back, follow Apple's "5 R Steps"
1. Reset your iPod.
2. Retry with a different USB port.
3. Restart your computer.
4. Reinstall iPod and iTunes software.
5. Restore your iPod.

Resetting is done by holding the center button and menu together for about 5 seconds. Restoring is done by using the iPod software on your computer or the disk that came with it. This will erase everything on the iPod and set it back to factory settings. Most issues can be solved by doing these steps. If they do not help, take it back.

2006-12-10 08:36:53 · answer #1 · answered by chriso99 2 · 0 0

I had this happen to me. Don't worry. Basically what you need to do is go to a place that sells ipods. I took mine to BestBuy.

They just need to reset the ipod. They explained that sometimes it will just freeze up on you like that, and it usually happens to brand new ones. They just need to reset it and it'll be find. You'll lose anything that you had on the ipod though fyi.

It wont help if you plug it back into the comp. At least that's what happend when mine froze. Just a heads up.

I hope this helps.

2006-12-10 16:25:44 · answer #2 · answered by yblur 5 · 0 0

toggle (move back and forth, change from hold to no hold) the hold switch, then press the menu and select button at the same time for 6 seconds

it should reboot

also plug it into your computer after that

2006-12-10 17:08:26 · answer #3 · answered by Anonymous · 0 0

either charge it, plug it into ur comp, or press play and menu together for 6 seconds

2006-12-10 16:29:02 · answer #4 · answered by Chiv 1 · 0 0

You just got one? ok, bring it back from where you bought it and get a better one.

2006-12-10 16:28:18 · answer #5 · answered by First L 1 · 0 0

try to charge it a little more

2006-12-10 16:26:01 · answer #6 · answered by CM-Aaron 1 · 0 0

plug it into your computer

2006-12-10 16:19:26 · answer #7 · answered by footballfantic 1 · 0 0

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