I have a wireless, and bluetooth HP 3310 All in one printer. When the print software is loaded, it takes 15 minutes, then it tries to do it again from the internet. After it is set up, if I loose power on the computer(s) on my network, the printer will not print again. The error I get says that the Print Services/Que needs to be restarted. How do I do this? HP Has no mechanism to ask them, their books do not explain it, and they do not answer emails about this. Please help. Thanks!
2006-12-10 03:26:39 · 7 answers · asked by BuyTheSeaProperty 7 in Computers & Internet ➔ Hardware ➔ Printers
I forgot to mention, if I remove the printer software and reload the software, I can get it to work again. I am tired of reloading software just to print, so I hardwired it to my desk computer, which defeats the purpose of paying for wireless. Thanks in advance for your help.
2006-12-10 03:30:05 · update #1
The computers are all Windows based. HP is no help! Nothing is in the queue. The print Queue will not start.
2006-12-10 04:10:07 · update #2
What kind of computer are you using? Not knowing if it is a mac or a PC, I would just comment that the print queue usually runs on the computer, not on the printer.
On a Mac
1) Open the Printer Utility
2) Double click on the printer (This opens the printer)
3) Delete any queued print jobs by highlighting any files in your print queue, then click delete
4) Click Start Jobs (or just click on stop jobs, then click on start jobs)
p.s. If you have had your printer for less than a year, it is probably still under warranty. You can call the customer service line and they will help. I have the same printer and I have been helped by customer service.
2006-12-10 03:43:04 · answer #1 · answered by Bob 1 · 2⤊ 0⤋
Try to referesh the Printer by pressing few seconds any referesh of Print button. It may works, as it work on many of HP printers to restart the print queue.
2006-12-10 03:53:10 · answer #2 · answered by mcsgul 2 · 2⤊ 0⤋
a million. click commence, go with close Down, and decide Restart the computer. 2. Press the F8 function key, this can show the residing house windows Startup menu. 3. go with secure mode. 4. After residing house windows lots in secure mode, accurate-click the My pc icon and decide houses. 5. go with the Hardware tab and click the gadget manager button. 6. interior the gadget manager Window, double-click the wide-spread Serial Bus controllers. 7. accurate-click the gadget listed lower than wide-spread Serial Bus controller and decide Uninstall. 8. click okay to verify the elimination of the gadget. note: Repeat steps 7 and eight till each and each and every of the instruments lower than wide-spread Serial Bus Controller are bumped off. The USB port is now uninstalled. Now, restart the gadget. The gadget immediately detects and reinstalls the USB port. pc not RECONIZING PRINTER
2016-11-30 09:40:40 · answer #3 · answered by ? 4 · 0⤊ 0⤋
START MENU-CONTROL PANEL- Printers and Faxes. In XP look for suggested tasks on left . One says see what’s printing. If there is a print job left in the queue it will appear there. Highlight the your choice . Go to Document clk resume. If your document is not in the queue you have to go back to the file to be printed and select print again .
2006-12-10 03:38:58 · answer #4 · answered by CAE 5 · 2⤊ 0⤋
Ouch hate that next time try.. start ...settings printer faxes and try 2 purge all pending documents ,,, hope this helps but def a software glitch try and see if they HP has a newer driver 2 install and download also its free hopefully a newer version is around
2006-12-10 03:34:29 · answer #5 · answered by Anonymous · 2⤊ 0⤋
If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.
Detailed instructions at http://tinyurl.com/yk5zpr
2006-12-10 03:34:13 · answer #6 · answered by gira 3 · 2⤊ 0⤋
I bet they have a troubleshooter you can use to fix this.
2006-12-15 03:49:52 · answer #7 · answered by lucky_charm8882001 2 · 2⤊ 0⤋