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I had a storm door installed by the Lowes store in Murray Kentucky. I have contacted the store several times, the last with the Assostamt Manager last week who told me that he would look it up and would be back to me in a little while. It has now been one week and no contact from Lowes. How can I get my claim satisfied and the door installed correctly? The air comes in from arount the door, you can see daylight around the door so the storm door does little to keep the cold out.

Please reply to my request.

2006-12-10 02:31:46 · 4 answers · asked by joseph c. ballard, Murray, KY 1 in Business & Finance Corporations

4 answers

Customer Care (CON8)
Lowe's Companies, Inc.
P.O. Box 1111
North Wilkesboro, NC 28656

1-800-445-6937

This is a copy of their pledge to install your part correctly;

Our Guarantee
We always stand behind the service we provide. That's why we guarantee every installation.

You may need to remind them of it.


This is their home office, but if you had the door installed through the company it was most likely installed by a seperate company but they may be able to offer some assistance anyway. It's worth a try. Hope this helps

2006-12-10 02:35:43 · answer #1 · answered by Big Daddy 4 · 1 0

1. Go to http://finance.yahoo.com.

2. Get a quote for "LOW" which is the stock symbol for Lowes.

3. On the left click on Profile. The registered corporate address will be displayed.

2006-12-10 02:41:59 · answer #2 · answered by KC 4 · 0 0

I had the same problem with Lowes over a defective lawnmower we purchased from them. I can no longer suggest them to anybody- since the store you are contacting is the one you have a problem with, it is not likely that they'll give you headqarter's phone number to call to "tell on them" I suggest calling another store and explaining your problem and asking for headquarters. 731-288-4660 is the number to MY local Lowe's store. Best of luck.

2006-12-10 02:37:49 · answer #3 · answered by Jennifer F 6 · 0 0

If you want to call Lowe's Corporate Headquarters, you can look on the website. www.lowes.com They should have Customer Service number for you to call.

2006-12-10 02:34:27 · answer #4 · answered by Stareyes 5 · 0 0

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