Smiling and being nice? What is the logic of that?Someone told me that it just makes the angry person even more mad.....
2006-12-09 17:52:56 · 8 answers · asked by harvey c 1 in Social Science ➔ Psychology
personally, when I'm angry, and the other person isn't, it actaully calms me down, instead of making me more angry.
2006-12-09 17:56:01 · answer #1 · answered by Anthony R 4 · 8⤊ 0⤋
You can't really argue with nice. If you do, you just look and feel dumb. This is the reason it makes angry people even more angry, but eventually they either have to start fighting or just give up.
2006-12-10 01:55:29 · answer #2 · answered by Memnoch 4 · 3⤊ 0⤋
if some one behind the counter is smileing all super happy like they just took a handfull of anti depressants i would snap even more
i had to walk into a resterant to get my food after they messed it up 4 times in a row i threw it at them
2006-12-10 01:58:22 · answer #3 · answered by tude 2 · 4⤊ 0⤋
Good question! I think it's a way to not give them any reaction to confront! It's a way to stop that behavior before it gets out of hand! Also, I think if you have self esteem...you don't feel the need to rise to the "challenge" they're presenting you.
2006-12-10 01:56:45 · answer #4 · answered by Candy 3 · 3⤊ 0⤋
Yeah, it makes some people more angry because they're trying to get a reaction out of you.
Typical reactions, when confronted with an angry person, are to:
(A) be angry back;
(B) give in to whatever they want;
(C) shift their anger to someone else (pass the buck); or
(D) retreat, run away, leave, whatever.
To remain neutral, not give energy to their fit but neither give in, is the toughest. It can be interpreted as being nice, I guess. I'm usually smiling because everytime I see an angry person, I am reminded of the "vicious chihuahua dogs" that bark and growl and act all tough but, if they bit you, wouldn't cause any damage because they're just a stupid chihuahua!
2006-12-13 11:34:09 · answer #5 · answered by Anonymous · 0⤊ 5⤋
I work in customer service & nothing is funnier than seeing a pissed off person get more angry cuz you smile at them & apologize "for the inconvenience."
lmfao
2006-12-10 01:54:26 · answer #6 · answered by IMHO 6 · 4⤊ 1⤋
most of us prefer to apply reverse psychology. I'd say it usually works - based on "behavior begets behavior" but of course, it's not going to work with every person.
2006-12-10 01:57:45 · answer #7 · answered by PikC 5 · 4⤊ 0⤋
If they are on the phone, take their number, then repeat it back to them and transpose two numbers on purpose. They will concentrate on correcting you and will cool the tirade. I don't know why, but it works.
2006-12-10 01:55:42 · answer #8 · answered by NoPoaching 7 · 5⤊ 0⤋