English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

I run ad-aware SE and spybot search & destroy often along with sbc spyware and virus protection. I have a terrible problem with my computer
it keeps informing me that it is infected with spyware and malware.
i cannot keep teh internet browser open for long, it closes out. sometimes there are porn pop ups even though i dont download/watch porn. and i NEVER have. so don't even MENTION that. it is almost impossable to use the computer.
i tell my father that we should restore it
but he refuses becuase we would have to back up alot of music and files
if i dont fix this computer fast i might smash it to pieces!
please help me!

2006-12-09 17:06:20 · 13 answers · asked by flowerchild 3 in Computers & Internet Security

13 answers

Start it up in safe mode, run your utilities , and then do a restore, it will not mess with your saved music files

2006-12-09 17:12:32 · answer #1 · answered by Anonymous · 1 1

If you have already tried all the standard responses above to no avail it looks like you have a rootkit... Now I have not YET confirmed this but I have a theory that Spybot S&D is in all actuallity a Mal-ware Program masquerading as a Spyware Killer. Yes it removes spyware (From ALL other companies) but I have other products that find the same MAL-WARE on ALL PC's That is NOT there BEFORE THE PROGRAM IS INSTALLED. Whats worse it intentionally misses these Malicious pieces of software. If you have a ROOTKIT you can beat yourself up learning what they are... Or you could eradicate them by Re-Partitioning AND RE-formatting your Hard Drive (full format never quick). After that immediately install a firewall (Computer Associates Internet Security Suite works great and it contains Firewall, Antivirus and a Spyware killer second to none but it costs $30) then do all the windows updates (any OS less than XP is useless upgrade immediately) and then install all driver updates and then Antivirus and then Ad-aware Se Personal, Alone... Try that then DO NOT EVER INSTALL KAZAA or any File sharing Program because they ALL give you more MAL-WARE. Keeping in those parameters should keep you going for a while... Let me know!

2006-12-09 17:41:31 · answer #2 · answered by cyphercrash 2 · 0 1

I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

2006-12-10 12:39:46 · answer #3 · answered by Anonymous · 0 0

1) Verify that the OS has all current patches installed
2) Verify that your spyware & antivirus software is up to date.
3) If your using DSL / Cable, get a Hardware Firewall

Good AntiVirus Software that's worked for me --> AVG Free (7.5 is the current version)
And the AdAware & Spybot S&D should handle the rest if kept up to date.

Also Drop I.E. & get either Firefox Or Opera. I'd also stop using Outlook Express and go with Eundora or Thunderbird for your e-mail program.

2006-12-09 17:15:37 · answer #4 · answered by Master J 4 · 0 1

Sounds like your father may have something going on your computer if you are getting porn pop-ups and he won't let you fix it.

Be cheaper to backup and restore than to buy a new computer and then find your music files again.
Sounds like you have done everything else.
There are some files that can't be repaired if infected.

2006-12-09 17:31:09 · answer #5 · answered by Say What? 5 · 0 1

Do these steps and use these programs. You already have one of them . Just do the setup I list for AdAware SE. This improves the detection and removal. Be sure to use the AVG AS also. It is the best Trojan remover on the marked and it is free.

This procedure works for all Malware. Use any AntiVirus or AntiSpy program you choose.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT.

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

2006-12-09 17:26:32 · answer #6 · answered by Anonymous · 0 1

get carry of and set up ESET clever secure practices 4! Run an entire test (replace ESET previously that) and sparkling viruses. The firewall will safeguard you against those assaults and each thing else. Un-set up LimeWire after that and attempt employing uTorrent or BitTorrent for unfastened stuff because of fact they're secure against those assaults yet no longer against viruses spreding over torrents!

2016-10-14 09:23:08 · answer #7 · answered by ? 4 · 0 0

.
I understand, and you want good anti-malware, anti-hijacking, and anti-virus programs.
The solution:
Download 3 excellent FREE programs
A. For removing and stopping virus attacks.
B. For removing mal-ware and adware that act as trojans to retrieve information from your computer and your computer habits.
C. Anti-hijacking tool to remove attempts to hijack your home page and other.

A. Get AVAST
1. Remove what you have now. It didn't do right did it? Dump it
2. Go to Control Panel > Add/Remove Programs and delete the anti-virus program you have now,
if you have one;
then use your Search feature, type in the name of your current anti-virus program
if you have one > right click and delete any instance it finds.

3. Get this neat free program
Get FREE Home version of an excellent anti-virus software = AVAST
http://avast.com/eng/avast_4_home.html....
Install > run > do a thorough scan
and allow it to run on your computer all the time.
Whatever it finds > select DELETE

The annual registration and frequent updates are free too.

B. Get Ad-AWARE spy-removal tool from Lavasoft
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
1. Download, install and run this program weekly or more.


C. Get anti-hijacking tool
called HiJack This
for any hijack problems you might encounter Get this FREE anti-Hijack software
1. The program is called HiJackThis 1.99
http://www.majorgeeks.com/download3155

;) h2h

2006-12-09 17:22:47 · answer #8 · answered by Anonymous · 0 1

I'm wondering if those files are infected as well. Maybe you could disconnect your internet connection and back up the files. Then have someone disinfect it or purchase some software that can clean it out.
Mac computers don't have those kinds of problems.

2006-12-09 17:32:34 · answer #9 · answered by salsera 5 · 0 1

Maybe it's Okay

2016-09-19 11:12:06 · answer #10 · answered by ? 4 · 0 0

fedest.com, questions and answers