Please have a look at my previous question for details:
http://uk.answers.yahoo.com/question/index;_ylt=AtyL8_Y2WDFfn06Nu2w1J6cgBgx.?qid=20061208094145AAbHR4r
I have now managed to completely clean my pc of all spyware, adware etc, but still got a problem with windows. I want to follow Jeremy P's advice, which involves switching off all the microsoft services one by one to identify which is causing the problem, but before I do that, looking at the ntbtlog, can anyone tell me what sort of thing I am looking for that might be causing the problem? I know a little bit about computers, but this is a bit complicated for me! Any help much appreciated.
2006-12-09
03:45:19
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8 answers
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asked by
Anonymous
in
Computers & Internet
➔ Other - Computers
Can you boot up ok in Safe Mode? If so then this eliminates the basic control files needed to run Windows. You could have a corrupted driver or device file. Right click on My computer, click propereties, click the Hardware tab, then in the center click Device Manager. this will list all of the devices such as drives, card readers, & etc on your computer. See if there is a yellow tag next to any of them. If so, that means there is a problem with that device. Some of them you can just remove while in Device Manager and then shut off the computer and then boot it back up and it will rebuild the files. If switching off the Microsoft Services doesn't fix your problem, then the best bet is to get your disks out and format the hard drive and reload it. That will get rid of a lot of unused crap as well as Windows leaves a lot of old un-used files floating around out there.
Ron
2006-12-09 04:06:07
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answer #1
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answered by Ron75 6
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Sorry to say but it sounds like your motherboard is goosed.
I had the same problem a few months ago, thought it was related to a corrupt video card, but removing that and trying another one didnt fix the problem.
My PC is always kept very clean so i knew it was not spyware or a virus.
The motherboard was the last thing it could have been.
Stripped the PC down, replaced the board, built it back up again, problem solved.
Hope it isn't as serious in your case but it doesn't sound too promising.
Hope this helps.
2006-12-09 06:42:29
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answer #2
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answered by foureyesslim 2
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You already know you had a virus or spyware, why would you want to look at MS services? You need to finish the cleanup and retake control of your system.
Download, update and run Spybot---http://www.safer-networking.org/ . Don't forget to use the Immunize feature.
Download, update and run Adaware---http://www.lavasoftusa.com/software/adaware/products/select_your_product.php
Update and run your Anti-Virus program. Don't have one? You can run a free online scan from Trendmicro. When I have tested it it takes some time to run it but it may be time well spent if it can fix any problems.
Download and run http://housecall.trendmicro.com/
Download HijackThis---http://www.spywareinfo.com/~merijn/programs.php#hijackthis. Run and Save a Log. When you log comes up copy and paste the entire log at http://www.hijackthis.de/ . Analyze your results. You will then get a screen that will tell you if you have any nasty stuff in your computer. Follow instructions to deal with any nasties. CAUTION: This is a very powerful tool. Be careful.
Download SpywareBlaster---http://majorgeeks.com/download2859.html
SpywareBlaster doesn't scan and clean for spyware - it prevents it from ever being installed.
It's main features include:
- Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
- Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
- Restrict the actions of potentially dangerous sites in Internet Explorer.
2006-12-09 03:56:21
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answer #3
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answered by rlh242424 6
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Maybe try calling a proffesional to come and fix your computer. I may be a little costly, but depending on how much and what you use your computer for, it could be worth it.
I think that switching the programs off one by one is a good idea too, just make sure you'll be able to get them back on if you need them.
2006-12-09 03:52:57
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answer #4
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answered by Lawton 3
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Sounds like something is eating up your CPU when you start windows.
Run task manager as soon as you can move your mouse. Click on CPU and see which one is constantly high in usage. ( I found out that one of the svchost was eating mine and turned out it was Automatic Updates which I found out using the free version of Security Task Manager)
If it's one of the svchost services just disable it. (You can do this from control panel-- performance and meaintenance--administrative tools-- services)
2006-12-09 03:59:11
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answer #5
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answered by mis d 3
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Forget about all that crap.Backup any important info on your computer to a disc and just reboot it and reinstall windows.It will save you time and the computer will be like new when done.
2006-12-09 03:58:38
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answer #6
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answered by Anonymous
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If you can move the cursor while the task manager is up try and run msconfig(Applications tab->New Task...) and then check the startup tab in there and untick anything that you don't recognise.
2006-12-09 04:01:32
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answer #7
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answered by neorapsta 4
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properly what i could do is improve your reminiscence. in case you visit a working laptop or laptop fix save they could provide help to extend reminiscence. in case you improve the reminiscence and it doesnt artwork when you acquire it, confer with the people on the laptop fix save. And that doesnt artwork, properly you elect a sparkling laptop. ideally 500 GB reminiscence could artwork.
2016-10-05 02:21:51
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answer #8
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answered by wichern 4
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