DSL question. Does DSL filters have to be installed?

Question

I have DSL at work and I have my phone line and Internet on the same line running thru a filter, and when I unplug my phone line to use my credit card machine my internet disconnects. Does anyone have any idea why this would happen?

Yes, I have tried to leave the cc machine hooked into the line and move the phone to another jack in the store, but that didn't work. The internet didn't come back on.

Answer 1

Make sure when you disconnect the line, it is the one from the phone before the splitter. If ADSL is being used a filter (or splitter) is deployed at both sides of the connection. That means if you want to use the traditional line, it is only possible after the splitter.
If your POS terminal (credit card machine) is using a strange frequency range (this is usually not the case) being in the ADSL range, then you have a problem.

Answer 2

connect the filter to the wall jack, use the dsl connector for your dsl modem an install a regular phone line splitter on the available port, connect your phone and credit card machine on the two ports of the splitter.
this will eliminate the need of unplugging your phone to use your credit machine.
the whole point is to have all of the devices going through the dsl filter.
email if more help required.

Answer 3

Every phone, answering machine, credit card machine or fax machine MUST have a filter on it. The DSL modem must NOT have a filter.

Answer 4

Dunno what the underlying problem might be, but if you were to fit another splitter so that both the phone and the credit card machine are permanently connected, might that help? (i.e. is it the act of disconnecting the phone line that causes the problem?)

If you leave the credit card machine plugged into the phone line, does the internet connection eventually reconnect?

Answer 5

Yes.... Since some phones will affect the DSL signal...

Also, one of the first question of troubleshooting with DSL from AT&T....Did you install your DSL filters on your phones and fax machines...

Answer 6

Sorry for the double located up, yet Yahoo replaced DSL to DAL with the spell analyze. i'm no longer thoroughly valuable of what kit you have, yet i visit make 2 concepts. you're starting to be a sparkling out/splitter combination out of your DSL sparkling out, it has a rapid telephone cord on it and 2 female connections. One section says Line(telephone) and distinctive section says DSL or DSL/HP NA. in case you have that, then connect the cord on your telephone jack indoors the wall and connect the DSL to the DSL section. below no circumstances connect something distinctive than the DSL line on your modem on the DSL edge of a sparkling out/splitter. Then connect your dish receiver into the line(telephone) edge of the sparkling out/splitter. additionally, the Ethernet line is going on your pc certainly. it is going from the DSL modem to the pc. in case you have no longer have been given a blend sparkling out/splitter or you're employing it in a distinctive jack, and you have a sparkling out with a million connection on it and a 2 way splitter, then connect the two way splitter indoors the wall jack, then located the sparkling out in one edge of the two way splitter and connect the dish receiver to the sparkling out, then connect the DSL line into distinctive section, the non-filtered edge of the two way sparkling out.

Answer 7

Wow, Thankss! Just what I was searching for. I tried looking for the answers on other websites but I couldn't find them.

Answer 8

That's an interesting question!

Answer 9

I love this question