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~I swiped my credit card and stuck it back in my pocket, it errored.
~I accidently pull out my debit card and swiped it and i noticed and told the cashier to cancel and she pressed ENTER!
~they put a refund on my credit card (thier mistake)
~then they put the refund back on my debit card
~and charged my credit card.
i walked out with 4 reciepts 2 for each card saying charge and refund
~then because the refund doesnt hit immediatly i got dinged for overdraft on my debit card. i was honest and went back to reswipe my credit card and my card declined them, i said the refund hadent hit so its probly overdrawing to, so i left my credit card info and signature. my credit card has been placed on fraud risk and ive gone through a **** load of hassel.
Walmart keeps callingme to come back in.

wut should i do and isnt it legally there misstake and they have to live with it?

2006-12-08 07:04:45 · 30 answers · asked by Mike M 2 in Politics & Government Law & Ethics

30 answers

Check with your bank and your credit card company to see exactly what transactions have occurred and check those against your receipts. If that all agrees, call Wal-Mart and make sure that their bits of paper agree with yours. If everything agrees, go to Wal-Mart and pay what you owe. Talk to a manager there and get them to give you a written statement that says that their cashier made an error and that you no longer owe them money.
After all this, call your bank and credit card company, tell them what you have done and that you have the written statement from Wal-Mart and ask them to clear up any problems.

2006-12-08 07:15:27 · answer #1 · answered by Stewart H 4 · 1 0

Nope, it's not LEGALLY their mistake. Many stores have a store policy that if the register rings up different than the shelf, you get the item for free (or percent off, etc.) but that's not the law, particuarly when you know of the mistake. You can't "snap up" an unreasonable bargain when you know the other party has made a mistake.
It's just like when a bank accidentally debits your account with an extra million bucks. That's not your money, and the bank has the right to get it back.
That's not your PS3, and Wal-Mart has the right to get it back. Now, that doesn't mean that you shouldn't talk to the manager to get it sorted out, that you shoudl explain how you tried to get it worked out, but the cashier/system made even more stress, and that you've already incurred $___ in lost work time or overdraft fees, etc. See if you and the manager can work something out.
But they will come after you, and probably won't stop.

2006-12-08 07:54:38 · answer #2 · answered by Perdendosi 7 · 0 1

The fact that you ask the question as to what to do indicates that you want to do the right thing. The fact of the matter is that you have a free PS3. One that you intended to pay for and due to clerical error - did not. You went back with the intent of paying and offered your card, which was refused be it for overdraft, non-payment or whatever. The fact being that you went back with the intent of paying; however stopped short by offering a credit card that was no longer valid. This troubles you, call it pangs of conscience or whatever. In the meantime, the amount owed remains outstanding, sooner or later they will start charging you interest on the balance and you will probably affect your credit rating in the process. Do the right thing, either pay the amount or return the PS3 and put your mind to rest. Who knows you might find Walmart very accomodating to your initiative.

2006-12-08 07:21:26 · answer #3 · answered by Geneo 2 · 0 0

I have my suspicions about the validity of this, because, how did Walmart get your home/cell phone? None of that info is included with your card. AND, if they really needed to get ahold of you, the only way would be your bank, and the bank isn't allowed to give out that type of info.

BUT, there's probably a lot that you omitted.. sooooo

#1 - if you have been notified that there was a problem with your transaction, then you are legally obligated to correct any issues with respect to the purchase of your PS3. You are on the hook for removing the PS3 from the store, without paying for it, and you know you didn't. There's not a court or judge that will side with you, because in effect, you have commited a crime.

Once you became aware that you were billed twice, refunded twice and in effect, didn't pay for the PS3, you are legally obligated to report it to Walmart and your credit card/debit card company.

I think it would be wise to follow up on this before things go way beyond your control.

2006-12-08 07:20:08 · answer #4 · answered by rollng_thundr 2 · 0 0

Call Wal-mart Ask them not to call the police. You need wait 3 to 5 days for the credit. So you can get the money and you will be in as soon as the refund clears to pay for it. Call your credit card company and explain what happen and wal-mart will resubmit the amount. From reading your post [and charged my credit card.] You should have 1 with a charge showing you paid for it.

2006-12-11 14:22:01 · answer #5 · answered by Anonymous · 0 0

A court won't care whose mistake it was. All they'll care about is you walking out of a store with a Playstation for which you didn't pay.

Hassle or no hassle, return the PlayStation, get the charges removed from your credit card & debit card, and don't shop at WalMart ever again.

2006-12-08 07:15:33 · answer #6 · answered by Dave of the Hill People 4 · 0 1

Be a man and pay for the PS3. The item is not free and you should pay for it so you can truly enjoy it and sleep soundly at night knowing that you are an honest person and not some kind of opportunistical thief.
Whatever you do, do not play that game until it is payed for in full or you could be damned to suffer eternal agony in Hades! Is it really worth the risk?

2006-12-08 07:17:41 · answer #7 · answered by Anonymous · 0 1

While I think it is better business for them to just buck it up at this point, you do have merchandise of theirs that you did not pay for. Which could open the door for legal trouble.

Swallow it up, go back in, and get it taken care of. Thirty minutes at their front desk (ask for a manager -- and I would certainly ask what they were going to do to make up for the inconvenience, waste of your time, etc.) is a lot less time than if the matter does become a legal issue -- and I wouldn't put it past Wal-Mart to go there.

2006-12-08 07:11:00 · answer #8 · answered by Jamir 4 · 0 0

I guess if there a mistake and you know this, then it best to do what is right and go take care of it. Be very sure, your Bank was not charged though, they hit you twice then you be calling them all the time.
I guess if you not want to correct this, then, when they call, just say; "No speaky English" and hang up.

2006-12-08 07:16:01 · answer #9 · answered by Snaglefritz 7 · 0 0

I bet you feel like you almost got away with murder. Look, they keep calling and you´re not really going to be able to play the Ps3 without thinking that you´re in a world of ****. So i say do the right thing, that way you look less like a criminal mastermind.

2006-12-08 07:11:08 · answer #10 · answered by marchurian 2 · 0 0

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