how many of you folks buy the store insurance on the product the just buy This hac got to be the biggest obvious con there is in consumer shopping, it applys to all store's i think now but take PC World you buy say a printer staight away they try to sell you their insurance WHY ? do you need this the product as at least a manufactures warenty , so the store can make money from its customer for doing literly 0. My sister had job in a store, she was given special training to sell the insurance, and sell the wash machine at a loss, co's there was more profit in that than the products they sold By the way that was British Gas Scotland
2006-12-08 05:57:22 · 7 answers · asked by malc 2 in Business & Finance ➔ Other - Business & Finance
I used to work for PC world and they always pushed the warranty sale.
If your printer breaks down you will have to return it to the manufacturer outside the 28 day period.
If you have an instant replacement warranty it exchanged no fuss.
The salesman make a nice tidy profit flogging insurance all companies do.
2006-12-08 06:05:01 · answer #1 · answered by richard_beckham2001 7 · 0⤊ 0⤋
Yes, they are a bunch of cowboys.
The insurance scam is bad enough, the people they send to your house are usually hopeless. I've had to fix a few computers for friends because of poor repairs.
Their other scam, that they try from time to time is to send you a token for a half price PC health check. This means that instead of charging you £40+ you get charged just £20 for them to wipe your hard drive. A couple of my friends have been stung by this one, when you say "But what about all my files you've wiped?", their response is "Well sir/madam there are less files on your computer so it will now go faster!". They don't give a damn that they've wiped peoples business files, hundreds of pounds worth of music downloaded from itunes etc or worst of all peoples personal photos that can't be replaced.
2006-12-08 14:37:32 · answer #2 · answered by quartzstar 4 · 0⤊ 0⤋
Now I'd usually agree with you here but I got a laptop 2years ago & paid for the extra cover cost me £80 in total for extra 5 years cover & boy am I glad I did!!! Things started going wrong with it June this year, anyway to cut long story short it was repair countless times must of cost approx £1000 but still didn't work so got £579.00 to cover cost of new laptop & £155 as still had insurance till 2009 & best thing is I can spend money on anything I want!!!!
2006-12-08 14:08:17 · answer #3 · answered by andrea b 3 · 0⤊ 0⤋
PC World - I'm on the warpath too. I took my pc to be repaired and asked them to be careful not to lose my stored files. When I went to pick it up, the bloke said casually 'by the way, we've wiped everything.' He couldn't have cared less. I was unable to speak for a few minutes while I took it in. PC World are just a bunch of cowboys.
2006-12-08 14:17:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I do agree that insurance is quiet a big scam, and they try to pin this on you as much as possible.
The worse one is the mobile insurance. Did you know that 80% people don't realise that they pay £5/ month insuring a phone AS WELL AS paying insurance that covers the phone and lots of other stuff.
2006-12-08 14:55:29 · answer #5 · answered by Anonymous · 0⤊ 0⤋
PC world have always been about selling rubbish insurance. Their goods are not much better either, I worked for them for a short while :(
2006-12-08 14:05:47 · answer #6 · answered by Longjohn 4 · 0⤊ 0⤋
yeh its a total scam of few of my mates worked at pc world (coverplan) centre they advised never to get it cause its rubbish
2006-12-08 14:03:16 · answer #7 · answered by kitty 2 · 1⤊ 0⤋