I would like to make some things clear about my earlier posting about my dealings with PC World. I am well aware of my right as a consumer. PC world refused to give me a replacement or refund my £1300 2 recored letters I sent, 1 was signed for the other 1 got lost? say post office. It took 4 months for them to admit i bought it then they made out i was not answering their letters untill the 6th Dec and they offer me what i got in court today +£50 so I do not think i could have made the time shorter. but thanks Brian
2006-12-08 05:29:30 · 3 answers · asked by malc 2 in Politics & Government ➔ Law & Ethics
Hi there, i can understand your problems with pc world! There after sales is a very poor 0 out of 10. spent over £1100 on a up-to-date pc and an ipod mini! when i have a problem they don`t and don`t want to know! The attitude stinks of undertrained staff! My ipod HAS a faulty battery but my ipod insurance that i pay monthy doesn`t cover my battery, pc world said that i should smash my screen and then MAYBE i will get a replacement! as for my pc i paid £790 for cash and when i got it home all i could play on it was lemmings! so i had to spend another £150 on a graphics card which in my favour which installed for free only with my pc insurance, but on the other hand when my pc hard disk crashed and cleared the pc, the pc world store didn`t want to know! and i had to wait 14 days for an engineer to come and fix it!
My policy now a days is simple stay away! they only want your money!!!
2006-12-08 05:40:33 · answer #1 · answered by Anonymous · 1⤊ 0⤋
chuffed you acquire a result whether it took an prolonged time, as our criminal equipment does. good previous laptop international. I even have lost song of the articles approximately undesirable shopper provider. yet, you will have saved your self a brilliant number of time, rigidity and subject if basically you had checked up on your customer rights. I wont bore all of us with the checklist however the sale of things act enforces that something bought could be freed from defects, and correct to its purpose. laptop international ( and many different retailers) seem to think of they at the instant are not dependable and that your criticism is with the producer of the laptop. Absolute nonsense. Your settlement of sale became into with laptop international not Acer and it became into their accountability, below the SALE of things ACT, to return to a call your concern. basically for information, this protection can improve way previous the so called one million years warrany. So human beings, understand your rights and dont take any nonsense from any enterprise attempting to grant you the runaround. i'm going to step off my soapbox now.
2016-10-17 23:53:36 · answer #2 · answered by ? 4 · 0⤊ 0⤋
sorry, i dont know.
2006-12-08 05:50:52 · answer #3 · answered by Beckham 2 · 0⤊ 0⤋