virus problem!!!!!!!!!!?

Question

i have spybot-search & destroy and it found a threat called Goldun
it scans it every single time i scan my computer but it has never deleted it yet. it says that it could not be removed. i know the location of the threat (spybot told me) and i go there and try to delete it but it says to make sure it is not write protected and currently in use(i'm in same mode, so i cant be using it now) does anyone know how to fix this problem???

thank you for all your help!!!
i will make u the best answer if i can delete it
(btw if u want to know the location, it's C:\\WINDOWS\Temp\501517636\)
also this folder is empty but spybot still thinks it's a threat and i cant open the folder neither
it will say it is not acessible and acess is denied
again thank you for helping me with this problem

Answer 1

Try running Spybot in safe mode (press F8 repeatedly while booting until you get the odd menu)

Also try running CCleaner

You did not say what Antivirus software you are running. Spybot is not really an antiviris program. If you don't have one, try comodo, it's free and quite effective.

Answer 2

I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

Answer 3

A trial version of Asquared can be downloaded here.

http://www.emsisoft.com/en/software/download/

It's a scanner that specializes in finding trojans. You can use it free for a month. Before you begin your scan, turn off system restore. If you don't, the nasty will just pop up again. After scanning and removing the nasty, turn system restore back on.

Answer 4

I also had a very similer problem, the best thing you can do is TURN OFF THE COMPUTER the virus (if its harmful) is most likely chewing away at your computer and it gets worse the more you have your computer on, the best thing you can do is shut it down and to take it into someone who knows how to take care of the problem, probably any computer store (best buy, circuit city etc. etc.)

Answer 5

Try some of these:

Spyware, Adware, Trojans, Malware, Dialers, Keyloggers, Popups:
http://www.download.com/Ad-Aware-SE-Personal-Edition/3003-8022_4-10399602.html?tag=tab_rev
http://www.ewido.net/en/download/
http://www.javacoolsoftware.com/spywareblaster.html
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3000-8022-10247782.html
http://www.javacoolsoftware.com/sgdownload.html
http://www.safer-networking.org/
http://www.download.com/HijackThis/3000-8022_4-10379544.html
http://www.emsisoft.com/en/software/download/
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Online Scanners:
http://www.webroot.com/consumer/products/spysweeper/freescan.html?
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.pandasoftware.com/products/activescan.htm
http://www.bitdefender.com/scan8/ie.html
http://www.windowsecurity.com/trojanscan/
http://www.kaspersky.com/virusscanner
http://www.spywareguide.com/onlinescan.php
http://housecall65.trendmicro.com/
Spyware, Adware, Trojans, Malware, Dialers, Keyloggers, Popups Lists:
http://www.softpedia.com/catList/104
http://www.download.com/Adware-Spyware-Removal/3150-8022_4-0.html?tag=dir
http://www.majorgeeks.com/downloads31.html
http://www.filehippo.com/software/antispyware/setarea
http://www.soft32.com/s/Windows/Security/AntiSpyware/3-9-0-0.html
Antivirus:
http://free.grisoft.com/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.avast.com/
http://www.free-av.com/
http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html
Antivirus Lists:
http://www.softpedia.com/catList/1
http://www.download.com/Antivirus/3150-2239_4-0.html?tag=dir
http://www.majorgeeks.com/downloads29.html
http://www.filehippo.com/software/antivirus/
http://www.soft32.com/s/Windows/Security/Antivirus/3-1-0-0.html
Firewall:
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en&lid=staticcomp_za
Firewall Lists:
http://www.softpedia.com/catList/97
http://www.download.com/Firewalls/3150-10435_4-0.html?tag=dir
http://www.majorgeeks.com/downloads34.html
http://www.filehippo.com/software/firewalls/
http://www.soft32.com/s/Windows/Security/Firewalls/3-5-0-0.html
IP Blocker:
http://prdownloads.sourceforge.net/peerguardian/pg2-050918-nt.exe?download
Browser:
http://www.mozilla.com/firefox/
Email, News, RSS:
http://www.mozilla.com/thunderbird/
System Cleaner:
http://www.ccleaner.com/
System Cleaning List:
http://www.softpedia.com/catList/98
http://www.majorgeeks.com/downloads12.html
http://www.filehippo.com/software/cleaning/
System Info:
http://www.softpedia.com/catList/92
http://www.majorgeeks.com/downloads9.html
http://www.soft32.com/s/Windows/System_Utilities/System_Tools/3-50-0-0.html

Answer 6

Goldun is a Trojan horse program that steals user's authentication for e-gold.

Answer 7

free scan and free removal from Microsoft
http://safety.live.com/site/en-us/default.htm?s_cid=sah

Answer 8

download avg free or the avg 7.5 at www.download.com immediately ..... then scan all your computer using that....