disable the system restore and reboot in safe mode with networking. go to.
http://housecall.trendmicro.com/.
free on-line scan i use everyday for customers. run the scan, get rid of the detected threats then reboot. hopefully it solves the problem. enable system restore and set a new restore point.
2006-12-07 10:18:11
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answer #1
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answered by Anonymous
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If you are infected the virus or spyware may be blocking it. You have to be a administrator to restore you computer. Also you have to make sure the restore point you are picking is in bold.
Download, update and run Spybot---http://www.safer-networking.org/ . Don't forget to use the Immunize feature.
Download, update and run Adaware---http://www.lavasoftusa.com/software/adaware/products/select_your_product.php
Download SpywareBlaster---http://majorgeeks.com/download2859.html
SpywareBlaster doesn't scan and clean for spyware - it prevents it from ever being installed.
It's main features include:
- Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
- Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
- Restrict the actions of potentially dangerous sites in Internet Explorer.
Update and run your anti-virus program. Don't have one? You can do a free online scan at http://housecall.trendmicro.com/
As a last resort since it is so powerful you can try...
Download HijackThis---http://www.spywareinfo.com/~merijn/programs.php#hijackthis. Run and Save a Log. When you log comes up copy and paste the entire log at http://www.hijackthis.de/ . Analyze your results. You will then get a screen that will tell you if you have any nasty stuff in your computer. Follow instructions to deal with any nasties. CAUTION: This is a very powerful tool. Be careful.
2006-12-07 10:15:22
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answer #2
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answered by rlh242424 6
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Go to the microsoft website and do the update.
2006-12-07 10:13:31
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answer #3
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answered by lainey lain 5
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yes i think so too. if u need antivirus goto free-av.com
good luck
2006-12-07 10:17:20
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answer #4
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answered by Neo 5
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