well, i have a Dell desktop and just recently.. i seem to have some problem with the comp. it suddenly shuts down and this blue screen comes up with some words. A lot actually.. Fills out the whole page. There are codes and stuffs but what i recongnise is something like IRQ_LESS_OR_ EQUAL.
i am not certain about it. but it has those words.
i have Norton but i am not even sure if it is a virus.. you dont get to do anything really. Just have to pull the cable off and turn it on again. Then it runs fine. But this happens maybe every 3-4 days.
Help! the computer is quite new but i think it is over its warranty period. So. i am looking for some cheap solutions.
What should i do now?
2006-12-07
06:39:31
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8 answers
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asked by
orlyandsa
4
in
Computers & Internet
➔ Hardware
➔ Desktops
hrm... that was some good answers. well. let me see if i can recall anything. i think it sometimes happen when it has left there and it goes to sleep mode kinda. then when you move the mouse. this happens
2006-12-07
06:50:17 ·
update #1
hrm.. well. i know you people know your stuff. but i am an idiot when it comes to things like this.
so if you can somehow tell me in simpler form what should i do. what CD are you talking about. Will i lose all of my programmes if i reformat the comp?
2006-12-07
08:02:14 ·
update #2
The famed blue-screen of death. I haven't experienced it as nearly as other people, but I've heard that it can happen quite frequently.
Someone more advanced might be able to answer to you exactly what is wrong, but has a certain event triggered the screen? Like, for example, does it happen when you try to open a certain program, or when you are downloading a file?
The only things that I can think of is to make sure that your computer is completely up to date. If you have the Windows Installation disc, you might try a repair installation. It could be possible that a system file in your computer has become invalid or corrupted. It probably isn't, but it is a possibility.
Sorry I can't be of more help!
EDIT:
In response to your last addition, the disc in question, if DELL hasn't changed anything from their packaging since I've bought one, should be a disc with something along the lines of Windows XP Installation. (If the discs are still blue, then it's one of the myriad of blue discs that you have received.)
I suggest that you try Repair your Windows installation before trying any formatting. When you enter the CD and reboot, It should be pretty self explanatory. At one point, you will be able to press R to do a Repair installation. This will not do anything to your personal files. It will only reinstall system files.
2006-12-07 06:46:52
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answer #1
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answered by Anonymous
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When you turn on your computer two things happen
(1) A small program embedded in a chip (BIOS) boots everything up - In simple terms it just pass electric charge to each of the hardware components of the computer and makes a basic list of "what-is-what & where". This program then boots up the operating system (WindowsXP or 98 or 2000 or Linux) from the hard disk of your computer and passes the baton to that operating system.
(2) The operating system makes an elaborate list of the hardware components from the basic list of hardware passed on by the BIOS chip. The basic list may say "there is a printer port and this is the IRQ address to reach it". The corresponding entry in the elaborate list may say "There is a printer port, an HP DeskJet printer is attached to it, x,y & z are the files required to run that printer" and so on
The blue screen appears when the operating system tried to reach one of these components as per the list and got lost in the process. The components can be anything from a mouse port to a tiny memory location on your RAM chip.
Three things mainly cause this
(1) Some of your hardware components have a real mechanical or electrical defect in manufacture or is damaged
(2) The list prepared by the first chip that boots the computer is having contradictory entries - This can be rectified by changing the settings by running "Setup" utility immediately after turning on the computer. Press F2 to run setup.
(3) The elaborate list is having contradictory entries - This can be rectified by reinstalling the operating system (WindowsXP or 98 or 2000 or Linux)
2006-12-07 15:06:29
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answer #2
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answered by ByTheWay 4
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mostly this error comes up when hardware conflicts comes up or physical memory is not been dumped by system properly.
2 ways to solve it
boot from windows xp's cd. let the files copy normally and let the pc restart once, now after pressing f8 for licsence agreement it will automatically find your previous installation.
1 chose to repair windows. and then proceedure is exactly as a new installation while it wont be a new installation and ur data would be intact.
2. when it finds your previous installation chose option to repair it manually .
dos prompt comes in front of u, choose installation 1 then administrator's password.
and then write > chkdsk c: /f
and your pc is ready to go again...
2006-12-07 14:51:24
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answer #3
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answered by yousaf m 1
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I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2006-12-09 10:47:07
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answer #4
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answered by Anonymous
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If your Dell is still under warranty call Dell. I had a laptop that was doing something similar and Dell sent a repair man out with a motherboard.
2006-12-07 14:57:37
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answer #5
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answered by chris B 3
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Any time you get the blue screen of death the computer by default has to shut down. This is a driver conflict. un-install the offending hardware and re-install the old one. DRIVERCLEANER.COM and run this in Safe mode only good luck!
2006-12-10 03:45:24
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answer #6
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answered by Anointed71 4
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As the system systematically shuts down,there is absolutely no problem wid the hard ware side.try reinstalling the graphic card or vga driver.if it still occurs,format the system
2006-12-07 15:53:11
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answer #7
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answered by Aditya 1
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you must first determine exactly,, what were you doing and what program was in work when this happen?,,, then we can continue from there
2006-12-07 14:48:01
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answer #8
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answered by hard_cane0 5
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