English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

2006-12-07 01:56:44 · 5 answers · asked by Anonymous in Business & Finance Careers & Employment

5 answers

$$$$$$$$ speaks. all employee work for $$$$$$$$.

2006-12-07 02:04:55 · answer #1 · answered by Anonymous · 0 0

Each person is different and are all motivated for different reasons. Find out what motivates each of your workers. If a prize is involved, write a business plan. For a $50 gift card, if the employees are working twice as fast, you can justify the cost of the gift card since 1/2 a day of work with benefits for all employees, is more costly than $50.

2006-12-07 10:07:08 · answer #2 · answered by Mariposa 7 · 0 0

The old cliche goes, "you can't find good help." Employees don't care as much about your business as you do. From past experience I'd say my favorite jobs were ones where I had a fun supervisor. One guy used to keep us entertained by telling jokes. He'd even make fun of the big boss and that really had us howling. Our office had perfect attendance - it was a pleasure to drive to work. Another supervisor used to tell us stories about his family. He was also kind and cared about the people who worked for him. Having said that, there will still be some employees who have lousy attitudes and will be miserable, no matter how good life is.

2006-12-07 10:01:43 · answer #3 · answered by robinallsup 3 · 0 0

We should listen to them carefully.
Regards

2006-12-07 09:59:04 · answer #4 · answered by ? 2 · 0 0

Great question becasue it has come up in business more than you know...
What Motivates People

· The Common Thrust In People’s Lives
· Recognition Can Influence Lives
o Giving Praise
o Giving Status
o Being Courteous
o Apologizing
o Using Names
o How to Remember Names
o Remembering

"I worked for that company six years ago. Here, just a minute, let me who you something.”
The businessman opened his desk drawer and pulled out a white sheet of paper with printing on it.
Handing me the paper, he said, “I was their top salesman out of 150 one month.”
Sure enough, there was his name heading the list of the company’s first ten sales people for one month
seven years ago.
It was a causal incident that took place in the man’s office while discussing the management policies of a
certain company. Casual, that is, unless you’re looking past the modest smile and offhanded air in which the
episode was brought up. For there, pounding beneath the surface, was the pulse of one person’s existence.
Let’s pull it out, look backstage and see what really happened. Seven years ago he was one of 150, lost in
a shuffle of bodies. Someone else was getting the credit, carrying away the trophies, receiving the attention
that he longed for.
Then in on burst, for thirty days, he surged forward. Two weeks into that golden month he probably
realized that he had a chance, for once in his life, to win a race, to be somebody. During those final two
weeks he most likely drove himself desperately to stay ahead of the rest, working day and night for every
dollar’s worth of business.
The final day came, the finish line was crossed, and he was the one who broke the tape! He was the star.
He couldn’t wait to tell his wife.
“I did it. I was number one,” he said that evening, trying to hide the gleam of pride. “Let’s go out and
celebrate.
“I think that’s wonderful,” she glowed, throwing her arms around him. “I’m so proud of you.”
The next day at the office he was the halfback who had raced for the winning touchdown on the team he
had never been able to make before. He was David after whipping Goliath, the movie idol who had come
back home, the small town lad who had won the nomination for president.
The printed sheet came out naming him the leader. It might as well have been the local newspaper with his
name in the headlines! The loser, the guy who had been running with the pack all these years, had broken out
and was declared the winner. At last, a champion!
It all lasted for such a precious few hours. Then another month and another leader. The only fragment of
those glorious days was a piece of paper. But he clung to that. It was beside him as he went into his own little
business. There was the blazing headline, the remembrance of those hours of fame, a printed sheet in his top
desk drawer, still there seven years later.

The Common Thrust In People’s Lives
Unreal, you say? Not at all. It’s about as real as monthly payments, apple pie, the national anthem, tennis
shoes, Christmas trees, and owning a car.
The whole incident is part of the warp and woof of the average individual’s existence. The only mistake
would be to underestimate the significance of those seemingly insignificant episodes of recognition in people’s
lives.
That episode said what most of those around you are saying. They thirst for recognition, for being
somebody important. In the last message, we dealt with the craving for acceptance and appreciation. Is that
enough? No. People’s needs go beyond that. They want to stand out, be noticed, made to feel important.
Recognition, a few ribbons tagged on their chests, does that for them.
The efforts to get special attention start at an early age. “Come here, Mommy. Look at the sand castle I
made,” cries the child at the beach.
The tiny face peeking around the corner of the newspaper, a tug on the pants leg, the beaming smile of
pride that goes with the freshly picked bouquet of dandelions are all simple requests saying, “Notice me!”
A substantial part of children’s behavior that parents might call “naughtiness” is only the outcropping of the
wish for recognition. It doesn’t end when school starts. The results of giving recognition to children in the
classroom are so overwhelmingly positive that it is accepted as the significant stimulant to learning.
Gold stars, being the classroom messenger to the principal’s office, special privileges, a name on the
blackboard, a compliment, and all the many other ways of recognizing children, making them feel important,
are part of the spawning process in which those little humans flourish.
Denying attention to children is rejection. That creates antagonism, anti-social attitudes, all sorts of behavior
problems. Nothing very complicated about it. Rejection is painful. Recognition pleases, heals.
It’s a characteristic that never changes much in the life cycle.
Walk through a nursing home, the kind of place where there are those living their last days under one roof.
Pause long enough before each one to smile, nod, or speak a kind word. Faces will break into joy, hands,
will reach out to be touched, words will pour out, “Don’t go. Stay and talk with me. Give me your attention!
Notice me!”

Recognition Can Influence Lives
You are never quite sure of the intensity of the need for attention in others. All you know is that it exists and
is probably more desperately needed than you realize. This letter, written to Ann Landers (Ann Landers,
Field Newspaper Syndicate), the daily newspaper confidante, is a solemn reminder of that:

Dear Ann: Last December a pal of mine killed himself. Another friend attempted suicide three times in the
past 14 months. I tried to take my own life a few years ago.
We all had promising futures and financial security, but we lacked one thing – the ability to relate to
others. I stopped wanting to kill myself when I realized my death would make a difference. That somebody
really cared.
If people want to help, they can. Here are a few things everyone can do: Smile more – even to people you
don’t know. Touch people. Look them in the eye. Let them know you are aware they exist. Be concerned
about those you work with. Listen when they speak to you. Spend an extra minute. If someone has a
problem, just listening means more than you’ll ever know.
To those who are in depression, say this: “Everybody has highs and lows. Nobody is on top of the world
all the time. You’ll crawl back up again if you give yourself a chance. Tomorrow will be better.”
You could save a life without realizing it by letting a depressed person know somebody cares. I care. – Age
27

On the other hand, that same incessant itching to be noticed by others can drive an individual to almost
impossible accomplishments.
David Kunst left a surveying job and his wife and three children in Waseca, Minnesota, to do what no
individual had previously accomplished. He and his brother, John, set out to circle the globe on foot.
John Kunst died two years later, when the brothers were ambushed by Afghanistan bandits. David, shot in
the chest, survived. He resumed the world walk.
The trek was completed four and a half years after it started. Why would a man slice out a chunk of his life
to spend in such a desolate ordeal?
The answer might be found in these words of his: “I should have been a movie star of something. I like
fame. I mean, I’ve go to admit it, I jut enjoy having my name in the paper.”
If human beings will go to such extremes to be notices, imagine what they will do for you if you can satisfy,
even for a few moments, that ever-present appetite for recognition!
Here are some ways to do that.

Giving Praise
Cleve Backster, a lie detection expert, acting on impulse after working late in his office in 1966, wired a
polygraph machine to the leaf of a Dracaena massangeana to gauge any response to water poured on the
house plant’s roots.
The polygraph showed a response. Intrigued, Backster dunked one of the plant’s leaves into his cup of hot
coffee. No reaction. So he conceived a worse threat. He decided to burn the electrode-attached leaf.
As soon as he pictured the burning leaf in his mind, there was a dramatic change – a long upward sweep of
the recording pen on the graph. Since then Backster and others have conducted extensive studies linking
plant life to the emotions and attitudes of humans. The results prove conclusively that plants reflect what is
shown them. When they are admired and praised, they thrive and fill the air with their lovely life. But when
shunned and condemned they become stunted and sickly.
If human beings have this effect on plants, think how much more powerful is the effect they have on each
other!
Phillips Brooks said it this way: “To say, ‘well done’ to any bit of good work is to take hold of the powers
which have made the effort and strengthen them beyond our knowledge!”
“We are all excited by the love of praise,” wrote Cicero.
Praise spurs people to achieve, gives them inner confidence, and makes them grow.
A psychologist once told me, “There is no mystery to raising children. Just praise them. When they eat
right, praise them. When they draw a picture, praise them. When they learn to ride a bike, praise them.”
It has been said that one’s life is spent avoiding punishment or working for rewards. Praise is a reward
people work for. It shapes and stimulates behavior.
Students in a university experiment were divided into three groups. The first group was given a great deal
of encouragement and praise. The second group was virtually ignored. The third group was given nothing but
criticism. The ignored group progressed the least, the criticized group made some progress, but the praised
group achieved outstanding results!
I have had my students in personality and human relations classes practice giving compliments. Each one
stands in front of the class and gives some member a specific compliments.
Besides having it make everyone feel good, it has revealed a peculiarity of human nature. It was expressed
by one student after being complimented about his smile by a friend, “I have known that person for fifteen
years and that is the first time he has even mentioned that he even noticed that smiled!”
Why is this? Why do people withhold their praise?
I was once conducting a workshop for a number of married couples. I asked each individual to write down
fifteen good things about the spouse. In fact, I offered a little prize for the first one to complete the project.
Soon, one person stood up with the finished list.
The sad aspect of the whole episode was that some had not made the first mark on the paper yet. What an
empty, ungratified relationship! Imagine people living together who cannot or will not write down a single
good thing about the other!
When I got home that evening I immediately sat down and wrote a list of sixty-seven good things about my
wife. By doing that I discovered it was a way to gain recognition and immortality as an author. She might
throw away the future books I planned to write, journal articles, and unfinished manuscripts I’ve written. But
she will never part with that list!
Try it! Do the same for members of your family. Bring them together. Have them compile a list of at least
fifteen good things about each other. Or, better, yet, see who can develop the longest list. Then take the idea
to the job. Get people to do it who work together.
You can guarantee the individuals writing the lists that they have achieved a status that even the most
prominent writers never achieve. Their work will never be thrown away.
Although it is looked upon as an enjoyable little exercise, those receiving the lists of fifteen good things
about themselves will save those pieces of paper as long as they live!
Those words of praise strike deeply. They satisfy, nourish, soothe, and stir up warm feelings.
How many such flowers go ungiven? How many compliments go unsaid? How many people do you
admire for certain qualities or accomplishments but have never bothered saying so?
Why not say it?
Why not practice praising?
Why not start looking for ways to compliment others? When you do, consider these thoughts:
Be sincere. Don’t give false flattery. But being sincere is just a matter of looking for the good in others.
You’ll find it if you’re sincerely looking!
Be specific. Don’t just say a person is “nice” or “good.” Pick out specific things to praise.
Praise what a person does instead of the person.
It’s more genuine. It means more that way. Besides, it avoids making the other person feel embarrassed.
But most important – SAY IT! Get over being she about giving praise. Don’t hold it back. It can be so
tremendously cherished by others! Give it whenever you can.

Giving Status
In 1917, Russia took all status away from its officers. Officers swabbed their own quarters, ate with the
rank and file, and stood in line with the orderlies. They received no special privileges, salutes, or titles.
Overnight, the organization sank into the most awful mess of an army history has ever known.
The officers were completely demoralized. They were worthless as soldiers, to say nothing of how they
fulfilled their responsibilities as officers.
As soon as it became obvious what had happened, Russia restored full status to its officers.
In its monstrous blunder, Russia had overlooked one glaring, compelling thrust of human behavior. Russian
found that to get things doe in an organized society you must give people prestige! They learned their lesson
well. Today in Russia medals, trophies, and titles are used generously to give distinction to all segments of
their society.
People will often work harder for a title, special privilege, or plaque than they will for financial reward.
Athletes will devote thousands of grueling hours to training, spurred by the hope of winning a trophy or
becoming a champion.
Status need not be limited to athletics or organizations. Giving prominence and position to another can be
done in a variety of ways.
Any attention that you give to people makes them feel noticed, recognized, important.
Pause long enough with the child and ask, “What are you making?”
To the person checking out your groceries you might say, “Your fingers must get strong working them like
that every day. You should play the piano or guitar!”
As you go to work Monday morning, greet the first person you see with, “Hi! Did you have a nice
weekend?”
The purpose is to get in the habit of being friendly to people. Show interest. Make comments. Ask sincere
questions. Treat people with respect and dignity, as if they counted for something. Here’s another way to do
that.

Being Courteous
When Marshal Foch was in this country on a mission during World War I, he was cornered by a nervy
cynic who launched into a tirade against French politeness.
“There is nothing in it but wind,” he sneered.
“There is nothing in a tire but wind,” politely replied the Marshal, “but it makes riding in a care quite smooth
and pleasant.”
John Wanamaker, the master merchant, once said, “Courtesy is the one coin we can never have too much
of, nor ever be stingy with.” Following that principle brought him wealth and fame.
“The whole of heraldry and chivalry,” wrote Emerson “is in courtesy!”
I was talking to a friend who had escorted a famous author and lecturer visiting the city. My friend spent
several hours with the celebrity, meeting him at the airport and providing him with transportation in the city.
“What impressed you most about him?” I asked.
“When he opened the door for me and gently pushed me through first,” responded my friend. “It was
typical of his fine manners.”
There is no characteristic of human nature that is as exchangeable as courtesy. You give it – it is returned to
you – and the other person feels good. Courtesy strokes the other person into feeling important. In contrast,
there is no more brutal attack on a person’s ego than discourtesy. To treat a person with disregard and
discourtesy is to kindle their belligerence and hostility.
If you’re going to convince or persuade a person to do anything, the first ten seconds of your association
are probably the most important. People form impressions quickly. There is nothing more difficult for you to
overcome than a bad first impression. Samuel Goldwyn said, “The first impressions you make are usually the
most important. Even though it may be years later, people will usually remember whether you were courteous
or rude.”
Being courteous will start your association with others on a warm, friendly basis. It is “good first impression
insurance!”
But don’t limit your good manners to strangers! Exercise, politeness and gentility with those closest to you.
Be liberal with “thank you” and “Please.”
Never take for granted those favors and chores that others are always doing for you. If you do, your
relationships will slide into dullness and complacency. Freshen them with politeness, respect, appreciation.

Apologizing
It was an early morning breakfast flight from Fort Myers to Boston. The plane departed fifteen minutes
late, the coffee was sloshed around on the tray by mild turbulence, and then there was a fifteen-minute wait
to get in Logan airport. Passengers were getting a little grumpy.
But then the captain came on the intercom. "I want to apologize for the choppy ride this morning. We've
been looking around for a little smooth air at some altitude, but it’s hard to find. Sorry. But I hope you’ve
enjoyed your breakfast. Thank you for flying with us.”
Shortly after that, we were on the ground and the stewardess announced, “We want to apologize for the
air traffic delay coming in. I hope it hasn’t inconvenienced any of you too greatly and that you have a nice day
in Boston.”
About then I want to say, “Aw, heck, it wasn’t your fault the air was bumpy and the plane was late. You
don’t have to apologize.” They didn’t have to, but they did. And I felt brighter, as if the unpleasantries had
been bagged and placed aside.
That’s the way a casual apology affects people. It’s a way of lifting a little load off the mind of another and
shoving it aside so that no ill feeling exists.
Saying you’re sorry or apologizing is no big thing. It’s an emotional pacifier, soothing to the jagged corners
of someone’s feelings.
A few words of regret is a way of saying you care, a show of sensitivity to the ragged edges of another’s
emotion. What difference does it make whose fault it was? Get it behind you with a little verbal peace
offering. You’ll make the other person feel better.
People need that once in a while. The world keeps putting pebbles in one’s shoes. Walking along becomes
more uncomfortable. It’s nice to have someone come along and take a few out.
“I’m sorry. You shouldn’t have to put up with that.”
“I apologize. You were treated unfairly.”
“I don’t blame you if you’re upset. I regret that happened.”
Someone cares! Another understands! The clouds have parted and the day shines!
Apologies, symbols of sympathy, seem to be verbal trifles, throwaway words that some don’t consider of
enough significance to bother saying. But life is a mass of specks and drops, tiny happenings that are pulses
or minuses. Anything, no matter how small, that you can contribute of a plus nature to those about you makes
you a special quantity in their lives.

Using Names
People are like balloons – every time their names are heard or seen, it’s just like a shot of air. It makes
them swell up!
Use people’s names! It’s a beautiful sound to them, like dropping jewels into the palms of their hands. It’s
the one tool you can use over and over and over and people never tire of it. It weakens resistance, dilutes
antagonism, and softens opposing views.

How to Remember Names
Most people know how important remembering names can be, but they say, “I have a poor memory. I just
can’t remember names.”
They are wrong. Everyone has a good memory. They just don’t know how to use it. Here are some simple
rules for using your memory to remember names.

Start Saying, “I Have the World’s Best Memory for Names!” Stop telling yourself you can’t remember
names. Stop being afraid you’ll forget. Stop being fearful you’ll call someone by a wrong name. As long as
you feed into your mind doubt, hesitation, and fear about names, that’s the kind of results you’ll get.

Want to Remember Names? If someone gave you one hundred dollars for every person’s name you
could remember, how much difficulty wouldyou have? You would probably be out looking for every stranger
you could meet just so that you could remember his name and collect the money!
You only remember those things you want to remember. Perhaps no one will pay you one hundred dollars
for each name, but they will repay you many times in efforts and friendliness if you learn to remember their
names.

Get the Name Right. Such questions as these are music to the other person’s ears:
“Would you pronounce your name again, please?”
“How do you spell your name?”
"Do I pronounce your name right?"
Remember, the other person’s name sounds wonderful! Having you talk about it is great! Don’t be
embarrassed by asking if you have it right.

Say the Name Three Times Immediately. Tests have shown you remember or forget something within the
first hour of being exposed to it. Use the name at least three times after hearing it so that you can impress it
into your memory into your memory. Then reinforce it by associating it with as many pictures as possible.
Where you met the person, things the name reminded you of, and “pictureing” the name in your mind are
useful in remembering names.

Write It Down. At the end of the day write down the names of new people you’ve met. If you have a
diary, day book, or calendar of your schedule, jot names in one of these. Keep a file of the organizations to
which you belong. Write the names of people as you meet them in each of the files. Before you attend a
function of a group, quickly review the names. Soon, of course, the person will become familiar enough so
that the name will be easily recalled.

Most individuals I know whose work requires that they meet a lot of new people have a similar system.
The point is that they realize the signficance of people’s names. They know it’s worth a little effort to
remember the one or two words that make another feel a little special.

Remembering
“You probably don’t recall the lunch we had fifteen years ago, but you asked me then If I was happy; if I
was doing what I really wanted to do. That lunch started my thoughts in a direction that changed my life.”
And those words made my activities that afternoon a shade more buoyant. Someone remembered!
Imagine! I said something fifteen years ago that had been hung on to by another person.
That’s the kind of remembering that means the most. Birthdays, anniversaries, and holidays are all fitting
times to send cards to friends. It’s always pleasing to get mail and know someone is thinking about you.
But what really causes warm vibrations is when people let you know that you have done something
unexpected to put grooves in their memories.
“The last time we met you were building a ship in a bottle. How is it coming?”
“Did you finish that sweater you were knitting?”
“It was your idea that we send thank-you letters to customers. It was eight years ago you thought of that.”
“I’ll never forget that putt you sank on the 15th at Lock Brook four years ago.”
“Did you ever think more of taking that evening course? A year ago you mentioned it.”
“I still think about that evening we ate at Bella’s. You wore that beige dress I like so much.”
Tones of remembering! Unlooked-for pieces of the past that you agreeably hear are on the shelf of
someone’s mind! How nice that the person mentioned it!
There are dozens of other ways tho recognize people, to put them on a pedestal and stroke the egos that
the world so customarily ignoes. Whether you use the ideas here or ones of your own making is of little
consequences. It is, however, of vital significance that you emphasize the uniqueness and wonder of every
human being you meet. You will never fully comprehend the impact you can have on others’ lives by building
them up by special recognition.
Give thoughtful attention to every person’s matchless qualities, not just certain people with whom you want
to ingratiate yourself.
All people are beautiful and special. Practice making them feel that way.
The waitress who serves you a cup of coffee, the elevator operator, the clerk, the boss, the next-door
neighbor, the stranger you pass on the street, the man who comes to pick up your garbage, the janitor who
cares for your office building, the child who delivers your paper, the teacher, the preacher, the barber, the
mail carrier – the whole panorama of people who enter your life for only brief moments – all are worth the
thoughtful effort it takes to make them feel important!
Incidentally, be prepared to feel pretty good about yourself. Because what you give to others is going to be
given back to you!
good luck

2006-12-07 10:09:19 · answer #5 · answered by James 3 · 0 0

fedest.com, questions and answers