How do I get rid of a trojan horse virus. My antivirus only quarentines it.I want it to go away.?

Question

I have AVG free version, if it is quarentined does it still hurt the computer. It seems like my computer has not been the same since i got this virus.

i got it trying to download spybot spyware scanner, weird no?

Answer 1

1. stop looking at porn or downloading music
2. delete all ur internet cache, cookies, files...w/e
3.download or buy a anti-virus program
4.disconnect your internet so any trace of that virus will not reinstall itself..
4. press CNTRL+ALT+DELETE to stop all the programs that shouldnt be running from running.
5.just wait and see if your computer recovers

Answer 2

I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

Answer 3

1) Disable system restore
2) Update your antivirus program
3) Boot in safe mode and run virus scan
4) Note down the name of the detected malware.
And Restart your computer to boot normally
5) Do a google search for its manual removal instructions
6) Copy the instructions on the hard disk, and follow the steps given in it.

Answer 4

you have 2 choices
1. get a free trial of a newest version of Norton Antivirus or McCaffe program ( usually free for first 2 month, then you may cancel it or purchase it). Download it and clean up your virus.

2. do a complete system restore, clean up entire hard drive and restoreyou pc to it's original settings ( you will need to back up all of your data first)

Answer 5

The two programs listed in the below procedure are very good Trojan removers. Be sure to do the steps for the best chance of removal.

If these program don't remove it the try the two sites at the bottom. You could have a Smitfraud Trojan that requires specialized removal programs.

This procedure works for all Malware. Use any AntiVirus or AntiSpy program you choose.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modulesâ€Â¦," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT.

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 6

Try Lavasoft Ad-Aware and spy doctor. They worked well. Otherwise, connect your HDD to another computer and run a through scan with the software on a clean system

Answer 7

The easiest way is to just connect the hard drive to another computer and scan it with an updated scanner. if you know how to do it....

Answer 8

have these two softwares

ADaware latest version
and AVG free version
if the trojan still does not go then...format ur system...and make sure u install these...