Sims 2 wont install in my computer so I had best buy install it?

Question

I am going to totally redo my computer so it is like new. But I was wondering if I will have to reinstall my sims 2. When I got sims 2 it would not install on my toshiba laptop. So I had to take it into Best Buy and have them install it in a exteral hardrive. I was just wondering if you think that I will have to take it in again and have them install it.
or is there another solution?
-Thanks

I got my laptop last christmas, it is a windows xp and is totally updated!

Answer 1

How old is this laptop? It may not be capable of playing Sims 2.