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My warranty has expired, HP wants to charge me for recovery disks because I've already used up my one "free" recovery, according to HP rep. Error messages are "NTDLR is missing". And "SETUPREG.HIV could not be loaded". I have access to the BIOS settings which have returned to original "optimized/default" settings at time created. XP comes installed in this computer. So "just installing WXP CD" -not option. Can I manipulate the BIOS settings so pc recognizes hard drive? Thank you. I'm .

2006-12-06 08:00:41 · 4 answers · asked by Virginia 1 in Computers & Internet Hardware Desktops

4 answers

this is another reason why one should never buy a cookie cutter pc.

If XP was installed when you got the computer and an XP or a system recovery disk was not included you will need to either go out and buy a full version of xp OR If you know someone that has a HP OEM recovery disk you may be able to use that .

2006-12-06 08:27:34 · answer #1 · answered by rsist34 5 · 0 0

The BIOS has nothing to do with the problem. Don't you have a recovery partition on the drive? Read the manual on how to use it. If it isn't working and you don't have a Windows CD, you're going to have to get one and run a "repair installation"

2006-12-06 08:09:27 · answer #2 · answered by Anonymous · 0 0

try replacing the IDE files cable that your CD stress makes use of to connect with the motherboard or try replacing the IDE port the cable connects to interior the motherboard with yet another one if the motherboard has 2 IDE channels. you could also opt for to tutor off the computer,positioned the battery out of it and obviously disconnect the ability cable from the ability furnish,go away it like this enable's say 2 minutes then turn it on without putting decrease back the battery and word in case you could boot from the CD stress...in case you could then you truly might want to positioned decrease back the battery after turning off the computer. each and every so often you could make the stress artwork in elementary words with techniques from extract the IDE cable thoroughly from both the stress and the motherboard and then reconnect it at both ends .

2016-11-30 05:38:31 · answer #3 · answered by Anonymous · 0 0

Hard drive access isn't the issue. NTLDR is one of the startup files. The SETUPREG.HIV is a corrupt registry issue.

You need the recovery CD's to fix it.

I hate Compaq's...

2006-12-06 08:11:58 · answer #4 · answered by Anonymous · 0 0

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