I bought an external DVD burner from ebay, it came inside an USB box, now my pc does not even recognise the drive! it says, (in german) Es liegt ein Problem mit einem USB-Gerät vor/there is a problem with USB device. what can I do?? I have windows XP in my computer
2006-12-06 06:11:57 · 4 answers · asked by aristotole 2 1 in Computers & Internet ➔ Hardware ➔ Add-ons
It worked in a different machine with same configuration! whats wrong then?
2006-12-06 06:24:09 · update #1
There might be several causes, but at times it'll all depend on either the USB or the driver included. I mean, if you have a rather old system (like from 5 or 6 years ago) and only supports upro USB ver 1.0 to 1.1, the it might cause tyhe problem. One other factor would be the language barrier I guess. It's not like you're trying out a Japanese software over an operating system in French.
See what you can do with the dvd manufacturer and if they have a driver that supports it in english.
2006-12-06 06:21:42 · answer #1 · answered by once_a_nerd 2 · 0⤊ 0⤋
I have vista and I'm not sure how to search for new hardware either, other than opening "add new hardware" in control panel, but that says to use the installation CD if you have one anyway. Is your PC saying "unknown device" when you attach the external drive or is it just doing nothing? I've never had vista not automatically recognise that something was attached. To work out if it is your drive has failed or the USB ports are mysteriously not working, have you got something else you can test the USB ports with, like a flash drive or a mouse? If the ports are fine then your drive has probably failed.
2016-05-23 01:19:01 · answer #2 · answered by Anonymous · 0⤊ 0⤋
First try to connect it to a different usb port if you have one. Next did you download the latest drivers from the companys website. Last make sure you have all windows updates installed..
2006-12-06 06:14:55 · answer #3 · answered by micaso1971 5 · 0⤊ 0⤋
just remove jumper from ur dvd drive. it will work
2006-12-06 06:17:09 · answer #4 · answered by faisal n 1 · 0⤊ 0⤋