what does customer service mean to you?
2006-12-06 00:35:54 · 16 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
A customer defines good customer service as
how she perceives that an organization has delighted her,
by exceeding to meet her needs". In other words, DELIGHT or DIE!
From the perveyor's view; "Customer Service is a function of how well an organization meets the needs of its customers."
2006-12-06 01:24:17 · answer #1 · answered by Smurfetta 7 · 0⤊ 0⤋
Customer Service is exactly what it says, service for the customer.
A good customer service agents help with queries, follow-ups from orders, and is generally helpful.
A good Customer Service Agent enhances a company.
2006-12-06 08:44:24 · answer #2 · answered by Anonymous · 1⤊ 0⤋
Think about exactly what's involved with providing customer service. It requires a number of things like:
1) Being able to relate well with people,
2) An ability to effectively and quickly resolve problems to the customer's satisfaction, and
3) Good follow-up and researching skills.
2006-12-06 17:55:47 · answer #3 · answered by msoexpert 6 · 0⤊ 0⤋
Creating a customer experience that helps guarantee the customer would make a repeat purchase, or remain a customer.
2006-12-06 08:50:02 · answer #4 · answered by Never say Never 5 · 0⤊ 0⤋
Customer service: Being honest, friendly, and knowing / doing your job to the best of your ability.
2006-12-06 08:44:36 · answer #5 · answered by Anonymous · 0⤊ 0⤋
customer service to me means that you do whatever, it takes to make sure the customer is satisfied with the your service.
2006-12-06 08:38:01 · answer #6 · answered by tpsvfamily 2 · 1⤊ 0⤋
Rude people on other end, expensive phone call on ur own bill..not sure the UK does good customer service
2006-12-06 08:43:51 · answer #7 · answered by Anonymous · 0⤊ 0⤋
customer service means "door service".
means if u call customer care service number then they will send their employee to ur house.
2006-12-06 08:40:18 · answer #8 · answered by vinni 1 · 0⤊ 0⤋
providing a professional, friendly, helpful service to ensure that the customer feels important, leaves happy, and spreads good word about the business and staff.
2006-12-06 08:41:55 · answer #9 · answered by rainbow 1 · 2⤊ 0⤋
An opportunity to right a wrong, thus satisfying and retaining a customer and recognising problems which need solving.
2006-12-06 08:39:34 · answer #10 · answered by mishmash 3 · 1⤊ 0⤋