Hi I have a slight problem and need some advice, 5 months ago I bought 2 mobile phones (for my self and hubby)from the mobs.com, the line rental is £35 each per phone but they were doing a special deal where on 1 of the phones after 4 months i get a free xbox 360 and on the other phone i took the cashback option which i receive £340 in 2 installments making the line rental £3.99 per month.
Any way I saved up my first 4 statements as said and sent off a cheque for £9.99 P+P. The cheque was cashed and I waited for my xbox for over a month, but it hasnt come i have tried all the customer service number which have been cut off and have just been on their website which has been shut down.
What can i do, obviously they have gone bankrupt or something but now I am paying 3 (network) £70 a month for nothing do you think 3 can reduce my monthly charge due to the fact I will not receive my cashback or xbox, and why did themobs cash my cheque for p+P if they had no intention of posting my gift!
2006-12-05 23:21:27 · 10 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
It sounds like a bit of a dodgey scam, sorry to hear about your loss but if future you should stick to known names of phone shops. Or got it directly off the tarif.
2006-12-06 04:31:12 · answer #1 · answered by Chloexxxxxxxxxxxxxxxxxxxxxxxxxxx 1 · 0⤊ 0⤋
Sounds like you were ripped off i would ring 3 see if they can help. Although when i bought a new mobile 6 months ago i used dialaphone, and as promised 1 month later i received my Xbox 360 so there not all con merchants guess you just picked a bad one.
2006-12-05 23:40:33 · answer #2 · answered by Anonymous · 0⤊ 0⤋
proves again how most companies are just in it to scam and loot people ala farepak. im sorry to hear about that but there has to be a way of you getting your money back. yes ring 3 they should help. explain to them about the cashback deal. i think you should threaten to cancel the contract.
also see you attorney and ask them for advice.
p.s. next time i think you should buy from a reputable company such as ones you know wont scam you eg carphone warehouse, phones 4 u.
2006-12-05 23:36:34 · answer #3 · answered by Anonymous · 0⤊ 0⤋
That seems like a really shady situation. I haven't ever signed up for phones and received anything like an xbox 360. It definitely sounds like a scam. If it's something you want to pursue, get an attorney.
2006-12-05 23:30:31 · answer #4 · answered by Brit 2 · 0⤊ 0⤋
Company's have no problem cashing cheques and not delivering the goods.
Sorry you got scammed but dont give up trying! Maybe you can call 3 and ask them what to do.
2006-12-05 23:30:29 · answer #5 · answered by Mistress_T 3 · 0⤊ 0⤋
This is a scam company. They rarly pay out. Sorry.
You can get cheap new phones from here. They are part of the carphonewarehouse group and very cheap. Being part of this large compnay, you know you won't be scamed and ou will get the offer you buy.
http://www.e2save.com/?money4me5758494
2006-12-06 23:06:05 · answer #6 · answered by Anonymous · 0⤊ 0⤋
a friend of mine waited for his xbox for 4 months. but i cant remember which company the contract was with. i m sure u will eventually receive ur xbox.
but personally i wud sue them, n get everything for free :)
2006-12-05 23:33:43 · answer #7 · answered by wwwtoha 3 · 0⤊ 0⤋
take it to OFCOM, trading standards or OFTEL
they deal with your case staright away. you might not get your gitf but at least others will be warned
2006-12-05 23:31:06 · answer #8 · answered by badboyalhyene33 2 · 0⤊ 0⤋
Call OFTEL or goto www.oftel.gov.uk
2006-12-05 23:30:50 · answer #9 · answered by uk_duggy_uk 3 · 0⤊ 0⤋
wtf... were u from u would get a xbox for gettin 2 phones contracts!!
real fishy!!! LoL
u got f*cked over....
2006-12-05 23:24:08 · answer #10 · answered by robert11523 2 · 0⤊ 0⤋