help me to start a business?

Question

to start a call centre, how i can get clients, total investment, total expenses and project report about a call centre about 20 peoples- inbounds and outbounds

Answer 1

The best routes to take are to research the process of starting a business as well as the industry you're interested in.

I recommend checking out the SBA, Entrepreneur, The Start Up Journal & Nolo. All 4 are great informational resources for the new/small business owner. I posted links for you in the source box.

Associations may be a good avenue to explore. These organizations will address many of the thoughts, questions and concerns you'll inevitably have as well as many you haven't anticipated yet. See the source box for some relevant links.

Research, research, research – this cannot be stressed enough. Read as much as you can about the industry. Here are some book titles that are relevant:

* The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center by Keith Dawson
* The Executive Guide to Call Center Metrics by James C. Abbott
* Call Centers For Dummies ® by Réal Bergevin
* Call Center Operation: Design, Operation and Maintenance by Duane Sharp

There are plenty of free informational resources out there. Check the source box for links to articles.

Hope that helps! I wish you much success & happiness in all your ventures!