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Running dual drives, DVD-ROM and a DVD-RW. Burned about 12 DVDs in a row, put one back in to verify the contents, and neither drive would show up in explorer. After reboot, drives are no longer recognized in device manager. Both drives function fine from dos and in the bios and throughout the entire boot sequence. Once windows is loaded, however, nothing will function. If I insert an audio CD, they will play these directly through the board. I have verified all connections. ...All of which leads me to believe this is clearly a software, and not a hardware issue. I have rolled back and replaced all drivers, verified all registry entries, and frankly, I'm baffled.

I am receiving the following messages in device manager:
Two of these for the drives:
Windows cannot initialize the device driver for this hardware. (Code 37)
And this for the SM Bus Controller:
The drivers for this device are not installed. (Code 28)

any ideas short of cutting my losses and reinstalling XP?

2006-12-05 11:20:55 · 5 answers · asked by Ben Richmond 1 in Computers & Internet Hardware Desktops

5 answers

Sounds like mobo drivers are the root of the problem here. Find your mobo and download the latest drivers from the mfg site. If this doesnt cure the prob, you may be looking at some serious bus problems.

2006-12-05 11:26:41 · answer #1 · answered by Anonymous · 0 0

Well, you do indeed have a rather unique situation. One thing that I am still puzzeled over is that you say that you can play an audio CD "directly through the board". I'm a little lost on this statement.

If they are found in the BIOS, and you have access to them from DOS (assuming that you booted from diskette), Explorer (windows) should also see them. Try looking through your event log (Right click on My computer > Manage. Expand the Event Viewer folder and click on your System events. Scroll down and see if there is some kind of error there. Maybe a service is not initializing right or whatever...but this should tell you if something was disabled from the system. You can double click on each event for more info as well as clicking on the "for more information" link to see if Microsoft has any way around the situation.

If you want to post updates, I will track this thread. Let me know what it was. Good luck.

2006-12-05 11:32:24 · answer #2 · answered by orlandobillybob 6 · 0 0

Good day. Well it IS a driver problem no doubt. Do u have the setup cds the DVD Rom and DVD RW came with? if so, reinstall the dsrivers from the CD. If not, u can go to the brand name website or go to:

www.driverguide.com

Have to sign up but the drivers are free. If nothing, no choice but to reinstall windows clean format. Laterz.

2006-12-05 11:37:17 · answer #3 · answered by The Honourable 4 · 0 0

Not at all. In fact, small flakes of ash will help clean the laser inside your CD drive and make CD's sound better, regular DVD's play in HiDef, games look exactly like real life, and if you do it enough your CD drive will change the oil in your car for you.

2016-05-22 22:29:46 · answer #4 · answered by Anonymous · 0 0

Power supply can do that. It shows good until it's under a load.

2006-12-05 11:29:58 · answer #5 · answered by normy in garden city 6 · 0 0

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