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the computer(compaq V500) and monitor 17" LCD were working fine...now my computer won't recognize monitor, keyboard, and the mouse only sum times anyone with helpful sites or info i would appreciate it.

2006-12-05 08:52:20 · 2 answers · asked by Rich 1 in Computers & Internet Hardware Monitors

2 answers

Unless you've owned a DELL, HP, COMPAQ, Gateway, IBM, Lenovo, Toshiba, or other vendor computers, I don't think it's safe to make the claim HP has the best support.

You have to provide more information such as is the screen blank, does the mouse freeze on the screen, do the keyvbaord lights still work when problems occur.

Have you tried a different keyboard and mouse?

2006-12-06 07:23:55 · answer #1 · answered by Shawn H 6 · 0 0

Well, since I own a Hewlett-Packard (HP) computer and that HP has bought out Compaq, they have the best support 3 years running and they may be able to help. I will provide you with a link where it will launch a live-chat service that I use all the time, and it is very reliable. http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-001&h_query=Compaq+v500&submit.x=7&submit.y=12 Hope this helps!!

2006-12-05 09:18:32 · answer #2 · answered by peter c 3 · 0 1

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