I have AT&T dsl and my computer?

Question

is slowing down it takes long to search and download does that mean my computer has a virus.Im having problems with my phone aswell, is there a web sit i can go to fix this.

Answer 1

You can and see if you have a virus or spyware.

All of these are ones that I personally use and all are free.

AVG Removes I-Worm/Stration · BackDoor.Generic3.GBB and .GBC · Worm/Generic.FX · Exploit.WMF
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Spybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is free, so there's no harm giving it a try to see if something has invaded your computer.
http://www.safer-networking.org/

http://superantispyware.com/
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
Easily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!
Make sure after you download any of these, that you update them.

*Be sure to come back to Yahoo Q&A and vote for one of the answers as best

Answer 2

NO web site can fix this . You have to phone AT&T's internet tech support for the DSL problem but if the phone line is causing you a problem then I think you should call the repair line and report that the line is giving you trouble and it is affecting not only phone service but your DSL. Keep track of how many days you service have been affected until they fix then phone AT&T customer service and ask for a credit for the days you were inconveianced with both for and internet service. They will probably give you a rebate without any hastle.

Answer 3

There is a good place you can go to get your computer running faster. You must first make sure your computer is clean. So run...

Download, update and run Spybot---http://www.safer-networking.org/ . Don't forget to use the Immunize feature.

Download, update and run Adaware---http://www.lavasoftusa.com/software/adaware/products/select_your_product.php

Download RegScrubXP--http://www.majorgeeks.com/download.php?det=2048

Safely cleans junk out of the Windows 2000/XP system registry. All changes made to the registry are fully restorable to it's original condition. You can make an exclusion list of registry entries that RegScrubXP will not display as problems. You can sift through a list of file extensions, company names, run upon startup programs, Internet Explorer history, and uninstall programs to delete what you think is junk.

Since you say you are having problems with you phone as well it could be a line issue. The forum below should help you get it straight.

http://www.dslreports.com/forum/ilec,vz

Answer 4

I have a couple of thoughts for you.

It could be a virus, but just as common are other "hardware" type issues and the slowness can build up over time.

I recently had DSL issues also but with Verizon. The bottom line was to put a new telephone box with proper "filtering" on the side of the house. If you house is 15 or 20 years old it will have the old technology box out there also.
Inside the house the tech set up the phone outlet in my office so that the voice (phone) and data (DSL) were separate lines to each piece of equipment.
These fixes made a big difference. My DSL speed is back up to 2.7 or 2.8M where it should be.

ALSO: Some of the slow issues could be because of your computer also. It does have to be maintained so that it operates efficiently. Read the following that I've prepared and try the things I outline. You may see a big difference in how your pc operates.

A major cause of slow PC's is fragmentation of the hard drive.
You need to defragment the HD at least once a week if not more depending on how much you use your computer, and what you do with it.

One way is to use the defragment utility built into Windows XP. It is slow but does the job rather well. Go to:
Start > Programs > Accessories > System Tools and then click on System Defrag to run the tool. It may take several hours, so let it run overnight or simply walk away from your PC for a few hours.

A great program for defragging automatically is Diskeeper. It costs $30 but is well worth it. Go to http://www.download.com and search for Diskeeper. Read the Publishers Description and the Editor and User reviews. It can be scheduled to run automatically as the program deems necessary, and if you are using your PC and the program launches itself, it will take a backseat to whatever you are doing and give you the priority for CPU usage. I think you'll agree it's a good program to have. It precludes your needing to remember to defrag at regular intervals.

Another major cause of a slow PC is programs that are running in the background. Here's another really good Microsoft tool. Go to Start > Run > type in msconfig in the box and click OK.
This will bring up a window with several tabs at the top. Click on the “Startup” tab. It will list the programs that are running on your PC and eating up resources. Look them over carefully and turn off any that don’t absolutely have to be running. Simply click on the “check mark” in the little box beside the program name. Clicking on it will remove the check mark. Once you have edited the Startup list, click on Apply and then on OK. Once you have exited the window, reboot your PC for the settings to take effect.
WARNING: Don’t go into the other tabs and start deleting things. You will probably give yourself major headaches if you do that. Stay focused on the Startup List only.

Another good thing to have is a little program called FreeRAM Pro. It is free and is available from http://www.download.com This program puts a little RAM meter on the System Tray and shows how much RAM you have remaining that you are not using at any given time. I think you may be surprised at how little RAM you have to run other programs. Also, once it is installed you can right click on the little meter, then click on RESTORE and it will open the RAM display window. You can tweak the settings so it will display your CPU usage also. Then just click “Minimize” and then “To System Tray” to return to the Task Bar.

What happens when you run out of or run real low on RAM is that the OS recognizes the low or no RAM situation and starts using a section of your hard drive as memory. This is called virtual memory, or a swap file. The PC is constantly writing and reading from your HD. Comparitively, it is a very slow process. Check your motherboard manual and determine how much RAM each slot can hold. It will also tell you what type of RAM you need. You can also go to http://www.crucial.com or http://www.4allmemory.com and run their analysis utility to determine what kind and how much RAM is installed in your PC. Depend on your MoBo manual to determine the RAM limits of each slot though.

Hope this helps

Answer 5

If you are having problem with your phone, since DSL comes to you threw phone line and the line is splited to data for DSL and voice to speak on the phone, that will affect your DSL, so call AT&T.

Answer 6

You can contact AT&T support.

You might have an infection, you can run a scan on your computer at the source below.