I bought a car from a car lot and they said they would fix a certain mechanical problem. Four months later, I found out that their mechanic never fixed it and took off and is missing. They said I have to go after their mechanic, but I don't think that is correct. Aren't they responsible to fix what they said they would fix.
2006-12-05 01:22:39 · 6 answers · asked by Anonymous in Cars & Transportation ➔ Maintenance & Repairs
The mechanic worked for the car lot so the car lot is responsible. If they are sending you after the mechanic, this place is not trustworthy.
2006-12-05 01:52:21 · answer #1 · answered by Lab 7 · 1⤊ 0⤋
Check the agreement. If it was verbal, you are probably out of luck. If it was written, the dealership is responsible. Normally your agreement would be with the service department of the dealership and not with a specific mechanic.
If the agreement is indeed in writing, consult a lawyer. Usually a simple letter or phone call from a lawyer or law firm will do wonders for the service a dealership will provide. A decent lawyer will do either for you for under $100.
In addition to this, if the problem is serious, get another shop to do the repair after getting several estimates. then have the lawyer send the bill asking for reimbursement. The dealership will usually agree to pay you in these cases too.
At any rate, make sure to tell you friends and neighbors not to do business with this dealership for any reason. They sound like bad news.
2006-12-05 01:56:40 · answer #2 · answered by Lemar J 6 · 1⤊ 0⤋
the actual situation is they did do the paintings they suggested they could, notwithstanding, the mechanic mis-clinically determined your automobile's situation. Reporting them to the BBB is critical in case you are able to't choose the placement through further speaking with them. you should also contact your lawyer prevalent's place of work for extra direction as to state employer's that keep on with up on each one of those lawsuits. finally, have you ever heard the saying "the squeaky wheel receives the grease"? i comprehend in my opinion that complaining knowledgeably, always and loudly at their position of economic company receives effects! the fellow who tells you they could no longer help you has a chairman, call for to communicate with them. If that human being isn't obtainable they have a chairman call for to communicate with communicate with that human being, and so on. the perfect element they want is a dissatifiyed shopper that should not be brushed aside speaking in the front of recent shoppers. basically one understand advise do not lose your mood and do not make a own attack on the fellow you're talking with.
2016-10-16 11:53:33 · answer #3 · answered by Anonymous · 0⤊ 0⤋
If you bought the car from them they have to make sure it is of merchantable quality therefore they are responsible unless you bought it with declared known faults.
2006-12-05 01:31:42 · answer #4 · answered by grumpyoldman 4 · 0⤊ 0⤋
I totally agree with Lamar J. Good luck!
2006-12-05 02:05:26 · answer #5 · answered by Anonymous · 0⤊ 0⤋
they have to fix it your contract is with them not there mechanic .........small claims court will enforce this one
2006-12-05 02:03:21 · answer #6 · answered by mobile auto repair (mr fix it) 7 · 0⤊ 0⤋