I have two small viruses I need help removing...?

Question

My computer has AVG anti virus software and it has detected two viruses that it will not clean on its own. The viruses are found in:

C:\WINDOWS\uninstDsk.exe

and

C:\WINDOWS\system32\oleext.dll

can someone please tell me how to remove the viruses from these
thanks

The viruses are causing interruptions such as internet suddenly closing on its own and other programs.

Answer 1

yet another problem on here with avg whuch gets much hype here.
anyway get a btter anti-virus and do a scan here
www.housecall.trendmicro.com

Answer 2

I have a real problem with free virus programs. The fact is that they detect or supposedly detect viruses, but you need to buy the not free version to have the viruses removed. YOU can go out and buy a Norton Antivirus program and install that, or if you want you can F-disk your drive -- XP is listed as Non dos partition -- and then format, reinstall windows and updates, and drivers.

Answer 3

The first file is from the Trojan Alemod B. The second is from the Trojan Alemod I. A Trojan is not a Virus or Spyware. It is a competely seperate piece of malicious software that installs viruses, spyware and adware.

These steps have two programs that are good at removing Trojans. Please do the steps and use these for a good chance at removal.

This procedure works for all Malware. Use any AntiVirus or AntiSpy program you choose.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modulesâ€Â¦," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT.

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 4

Before you run your antivirus program,you have to get rid of all your restore points,otherwise the virus will still be inbedded in one of the restore points,Click on start,then right click on computer,then click on properties when the menu drops down,next click on system restore from the top,next click on the turn off system restore box,reboot your computer so the commands take effect,run your antivirus program,go thru the same procedure as before,but this time click on the turn off system restore to remove the check mark and make your system restore active again,reboot once again so the commands take effect.

Answer 5

Get AOL Active Virus shield, it's a *FREE* Version of the excellent Kasperksy Lab. visit http://walkthroughwizard.info/ for a step by step guide how to remove any virus on your system. The website is great - it tells you step by step instructions on how to do it.

Answer 6

get a 3 scan from McAfee or download the trial version

Answer 7

try Trendmicro house call free online scan

Answer 8

resar ur pc sar in safemode then scan again i will delete he virus

Answer 9

Hi you try this url
http://www.spywareremove.com/removeSmitfraud_Trojan.html