i got a very bad experience from the car work shop A.. i met an accident and my car had been tow to the work shop A. After 10 days the give me a quotation of the servicing for my car which i think that the servicing fee is highest than the prices of a new car. So i decided to send my car to another work shop. Now the Work shop said i need to pay $700 for storage charges and Towing is $80. the towing charge is $35 for what i saw a bill inside my car and they did nothing to my vehical. where can i complain to?
2006-12-04 05:21:36 · 7 answers · asked by Anonymous in Cars & Transportation ➔ Maintenance & Repairs
What kind of storage charge cost $700? Did they store your car in a air tight room or something? Anyway you can refer your case to Consumer Association of Singpore(CASE) if you are in Singapore
2006-12-04 06:42:00 · answer #1 · answered by WankidaL 2 · 0⤊ 0⤋
There is always room for negotiation.
Tell them THEY are late in giving you the quote, so you can't be responsible for all of the storage fee. If they gave you the quote faster you would have been out faster. Offer them 3 days storage fee, and $40 towing, just to get them out of your hair.
If they don't accept, look up "auto repair oversight" in your state government. In CA, that's Bureau of Automotive Repairs (BAR). Not sure about your state, and find a grievance there. If this is covered by insurance, get them involved as well.
2006-12-04 13:26:33 · answer #2 · answered by Kasey C 7 · 1⤊ 0⤋
It's disputable, as they can charge you up to $700 storage for 10 days, or $70 per day, which is considered "reasonable". You can lodge a complain to CASE, but it's not going to help, you will still have to pay for the charges, if you refuse, they may bring you to Small Claims Court. You should try talk nicely with them, these workshop normally will become more unreasonable if you are nasty to them.
2006-12-04 21:00:13 · answer #3 · answered by Tan D 7 · 0⤊ 0⤋
prbably the only place to go would be the better business bureau unless they are affiliated with a corporation, not too much recourse as they can charge whatever they can get away with for storage as for towing they probably get a break from towing service not fair but nobody said life was fair
2006-12-04 13:26:57 · answer #4 · answered by gaelic71 2 · 0⤊ 0⤋
You can complain to the Better Business Bureau.
2006-12-04 13:56:36 · answer #5 · answered by naomijoan0615 2 · 0⤊ 0⤋
I would contact the Attorney Generals Office of your state. And let them know you will be doing so.
2006-12-04 14:34:01 · answer #6 · answered by noahmom95 2 · 0⤊ 0⤋
business bureau
2006-12-04 13:29:18 · answer #7 · answered by Anonymous · 0⤊ 1⤋