I've got a problem with my laptop...my CD-ROM isn't working..it just reads DVDs not CDs...so when my windows crashed I have no idea how to reinstall windows...bootable cd won't work and I have no idea how to get into DOS because the laptop doesn't have a floppy...any suggestions?
2006-12-04 04:44:58 · 4 answers · asked by Tequila Princess 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
All DVD drives will read CDs.
2006-12-04 04:46:47 · answer #1 · answered by jkomets 4 · 0⤊ 0⤋
Tap the F-10 key, while your computer is booting up. This will open up the "system recovery" program, and just follow the directions. It will clean everything off of your hard drive, so make sure you back up programs, you want to save. When you are finished, your computer will look exactly like the day you bought it. Make sure you run windows updates first, in express mode. Install your antivirus, and your firewall..good luck..
2006-12-04 12:54:17 · answer #2 · answered by Anonymous · 0⤊ 0⤋
If it will read a DVD, then it will read a CD.
Check the CD for damage or dirt
2006-12-04 12:49:36 · answer #3 · answered by uptousuk 2 · 0⤊ 0⤋
clean the head with a DVD cleaner
2006-12-04 12:50:23 · answer #4 · answered by Sly_Old_Mole 7 · 0⤊ 0⤋