Trendmicro tries to make people think that only their software can fix the problem that they give people.
2006-12-04
03:57:42
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7 answers
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asked by
James B
1
in
Computers & Internet
➔ Security
They infected my computer after them harassing me. I reenstated my protection with them but they did not upgrade me. They kept saying that I needed to pay them over and over again. When I finally told them that I was not intersted in their product anymore, they said that they knew more than norton about fixing certain things. When I opted out in their email, that is when my computer started acting chatic.
2006-12-04
04:20:57 ·
update #1
These people have been everything but professional with me.
2006-12-04
04:22:52 ·
update #2
great one, it was not a trial subscription. I paid for the full program, but only got a run around. they never did give me the full version.
As for as other av companies being in on something, that would not surprise me, and I'm not a conspiracy theorist, either.
Symantec has given me the run around on it as well. They seem to know how to fix it but they will not include an update for it. They want me to pay extra for this special case. If they already know how to fix it, then why do they need a special case? Why do I have to pay extra for what their company already seems to know how to fix?
2006-12-04
06:44:16 ·
update #3