On Ebay I sold an item for which the purchaser supposedly paid me, but it has remained pending because ?

Question

she put in email address incorrectly. I checked my propay profile and I see that the email address I have there is correct. So the problem is not on my end, not my info, anyway. Is this something that the purchaser has to correct on her end, or is it for me to correct and how?

Answer 1

she has to correct it on her end, if she put in the email address incorrectly