help i recently took my motorcycle to a repitible motor bike repair shop to have it repaired as it would not r

Question

un at all the owner of the shop took on the repair and at this point i told him that i would leave it in his hands on the understanding that i only had a buget of 200 pounds to alow for the repair and if it was any more i would have to think again as to wether or not to have what ever was wrong with it done to which he agreed after about a week and not hearing from him i phoned him to see how it was going and he told me thay had not been able to find the fualt and surggested that he would take it to the suzuki main dealer and get them to diagnose the fault by putting on there diagnostic macchine but said that this would take a while as thay were busy and i agered to this over a month passed and fed up with waiting i phoned the repair shop again and asked if it was back from the main dealer and if HE had repaired it to which he said that the main dealer had repaired it and the bill was 560pounds and if i dident pay the bill he would not be able to get it back and nor would i HELP PLEAS

Answer 1

If you agreed to diagnostics but not repairs at the main dealer, you should not need to pay. Report the local garage to the Trading Standards to deal with what could be a scam.

Answer 2

This assumes that you and the shop are in England.

Your contract is with the shop. It was for them to attempt a repair without exceeding your budget of £200. They have subcontracted the work to the Main Dealer. The shop is liable for any costs over £200.

Write to the manager of the shop. (Don't bother phoning or going in person). Say that the contract to repair the bike was between you and the shop and you agreed that the price should not exceed £200. Tell him you are willing to pay them £200 for the repairs that they subcontracted to the Main Dealer, and that you want your bike back. If he does not make your bike available for collection within 7 days, you will start proceedings in the County Court.

If he refuses, or ignores you, take out a County Court summons. You will need to go to the County Court to do this - the online service only works for debts. Explain the problem to the Court clerk. He will help you apply for the summons although he can't take sides. You are seeking damages for each day's loss of use of the bike, not exceeding £500.

There is a different approach if you know someone who can lend you the cash for a few weeks. Go to the main dealer, pay the £560 and get your bike back. Then write to the manager of the shop and tell him that since this cost £360 more than the agreed price, you expect him to pay the difference within 7 days. If he doesn't pay, issue a summons - you can do this one online at
http://www.hmcourts-service.gov.uk/onlineservices/mcol/index.htm

Answer 3

Phone the dealer and see what they were asked to do.
You did not take it to Suzuki yourself. You entrusted the repair to be done by the Motorcycle shop. They took it upon themselves to authorise the repair without your approval. Get a solititors letter sent (about £85) agreeing to pay the original maximum amount of £200 or you will take them to the small claims court.
You are in the right here. Also contact the local trading standards office, I am sure they will be very interested in this!

Answer 4

Wow! You sound pretty freaked out. I'm from the States myself, but Im pretty sure in GB they have laws to protect people just like you (in fact it may be more likely). Normally these very specific laws are spelled out for you in your service contract (given you got one). Nevertheless, gather all the evidence you have that pertains to your agreement with the mechanic and your ownership of the bike and march down to your local free legal aid office (or alternatively a govt agency with jurisdiction over mechanic service consumer affairs etc., and so on). The bottom line is that you should be able to get your bike back immediately as your contract for "full services" is voidable, however under an "agency theory" the dealership is entitled to its money as they could reasonably have relied on your mechanic's authority to hire them to do the work for you as well as the fact that if they are not paid you would be "unjustly enriched" by their hard work. A lawyer (barrister?) might be able to help you get the mechanic to pay the difference and you only have to pay the $200 you initially agreed to pay. Good luck!

Answer 5

you shouldn't have to pay... if you have proof of the agreemet that you struck with the dealer then the onus was on them to repair it if the cost was below £200 pounds.....

you entered into a verbal contract with the garage owner which stipulated that ... if it's to cost more than £200 then i was no means of paying and you should not repair it.

the fact that they subcontracted the work out doesn't leave you liable... they should have told the main deal of the price restriction,...... as you had no contact with them.....

i'd threaten legal action, there's no harm in ging to see a civil disuptes solicitor mate........ first interview is usually free

good luck

Answer 6

I have had this experience before, also with a bike dealer. It goes like this, no quote - no contract. They have no right to keep your bike. Sounds to me like this guy is taking you for a ride.

Answer 7

Contact a Solicitor.

Answer 8

that bs if you did not authorize the repairs you shouldent have to pay for them go to court over it, but see if the repair guy will back up your story if he will you will win hands down if not your out of luck....good luck

Answer 9

put his windows in