in what ways does wal-mart add customer value to its products and services?

Answer 1

I think I have an idea what you are asking. Wal Mart puts emphasis on Customer Service. They are excellent with that. At every turn there is an associate willing and ready to help you.

They also put a lot of emphasis on product that the less fortunate can afford. Look at a package of meat in any other grocery store and compare the prices to Wal Mart. That struggling family will come away with a better deal shopping at Wal Mart. The prices are affordable.

If you look at the Olson twins, they wanted their product sold at Wal Mart so everyone can afford to buy it. Great strategy, they became millionaires. Others are following suit.

Most people don't know this, but to be able to sell your product through Wal Mart you have to agree to sell it at a certain price. It is one that is affordable to all clientele. This is why they are so respectable. Hope that helps.

Happy holidays.

Answer 2

I guess they do it with cheap prices. I can't think of any other way. Of all the options:
Customer service: Nope. If you ask for something, it's always "in transit".
Quality products: Nope. price is the only consideration, so they stock a lot of cheap foreign goods.
Community Service: You mean driving small businesses out by selling at a loss til they're gone? Not hardly. Not to mention promoting slave labor and pollution in Asia.