what is my legal standing on this matter, this company trade nearly 500 miles from me and advertize 125cc motorbikes but delivered bikes that were only 107cc. they refused to give me the bikes i paid for and never returned my calls or answered my emails, trading standards were almost useless due to the fact that i am in scotland and this company is in sussex. I have been trying for over one year to rectify this but they always manage to waffle thier way out and come up with some excuse. they eventually agreed to swap the bikes for the correct ones i paid for and collected the wrong ones, but guess what, they refuse to send me the new bikes and insist that if i want the old bikes back i have to pay 300 pounds for the pleasure. looks like i have been truly ripped off so should i name and shame this company as they obviously dont give a damn.
thanks for all answers
2006-11-29 12:04:52 · 7 answers · asked by Anonymous in Politics & Government ➔ Law & Ethics
This was on BBC Watch Dog a few weeks ago,they import the bikes from over seas,get in touch with the beeb,let them kick some butt and yes name and shame,Trading Standards (england) through your local council etc.
If you cannot get them to contact trading standards then goto Citizens Advice
2006-11-29 12:09:46 · answer #1 · answered by Yahoo! Turnip Head 1 · 1⤊ 0⤋
I'd persevere with Trading Standards, but in the area where the company traded.
I would also take a guess and say that you would also need some sort of hard proof that they said they would sell you 125cc bikes (so not just 'Yamaha motorbike' or the likes)
Otherwise just threaten to take them to small claims court - the Citizens Advice Bureau will be able to help you on that one.
Naming and shaming is unlikely to get you the results you want.
2006-11-29 12:10:05 · answer #2 · answered by Natalie B 4 · 1⤊ 0⤋
Rather than being counter productive, because your suggestion is not going to anything but leave a bad taste in your mouth.
If you paid via the credit card, and you have no resolution from the retailer then you can pursue your credit card company for the money you paid.
If you paid cash, then i think the legal channel will work, but it really does depend on whether they are dodgy traders or not,
Sell the bikes you have and don't want, cut your losses and get what you want, you have to remember while getting mad might feel good in the long run wasting your energy is never recommended unless you have plenty of time and money.
2006-11-30 03:19:26 · answer #3 · answered by logicalawyer 3 · 0⤊ 0⤋
I think you should name and shame, I live in Sussex and it seems to be a curse on this bit of the UK to ensure that all the unhelpful, rude, ignorant and 'head-up-a**' people live here, not everyone of couse is like that but I find anywhere else in the UK people tend to be a lot more helpful.
2006-11-29 12:11:13 · answer #4 · answered by Jo 3 · 0⤊ 0⤋
If they're taking payment for items and not providing them then you can report them to the Inland Revenue compliance dept. You wouldn't be doing anything wrong by telling people how you have been treated by this firm.
2006-11-29 12:12:21 · answer #5 · answered by Anonymous · 1⤊ 0⤋
Definitely- it's only illegal (slanderous) if you're lying.... But go to local papers etc- journalists are guaranteed to cause trouble on your behalf (and i agree, name and shame Trading Standards)
Shame them on here for a start!!!
2006-11-29 12:25:07 · answer #6 · answered by spagbolfordinner 3 · 0⤊ 0⤋
Yes, if you truly feel you are right and can afford to defend yourself in court if they sue you.
2006-11-29 12:12:16 · answer #7 · answered by Anonymous · 0⤊ 0⤋