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I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

2006-12-01 04:24:15 · answer #1 · answered by BU1 3 · 0 0

try this

1. Click Start, and then click Run.
2. In the Open box, type cmd, and then press ENTER.
3. In the Command window, type regsvr32 mshtml.dll, and then press ENTER.
4. Click OK to confirm that the registry entry has been added.
5. In the Command window, type regsvr32 shdocvw.dll -i, and then press ENTER.
6. Click OK to confirm that the registry entry has been added.
7. In the Command window, type regsvr32 shell32.dll -i, and then press ENTER.
8. Click OK to confirm that the registry entry has been added.
9. Close the Command window.

Source: http://support.microsoft.com/default.aspx?scid=kb;en-us;329891&Product=win2000

2006-11-29 14:09:08 · answer #2 · answered by Scott J 3 · 0 0

##################################################################################################################
HELLO HERE YA GO MY FRIEND THIS WILL DO IT
How to Manually Remove Programs from the Add or Remove Programs Tool
View products that this article applies to.
Article ID : 314481
Last Review : April 24, 2003
Revision : 1.0
This article was previously published under Q314481
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/EN-US/) Description of the Microsoft Windows Registry
SUMMARY
This article explains how to manually remove an item from the Currently installed programs list in the Add or Remove Programs tool if the item is still displayed after you initially try to remove it.
MORE INFORMATION
The Currently installed programs list in the Add or Remove Programs tool lists all of the Windows-compatible programs that have an uninstall program or feature. Occasionally, a program may not be removed completely, and the registry key that is used to display the program in the Currently installed programs list remains. In this situation, you may need to manually remove the program from the Currently installed programs list in Add or Remove Programs. To do this, follow these steps.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
1. Click Start, and then click Run.
2. In the Open box, type regedt32, and then click OK.
3. In Registry Editor, locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
4. In the left pane, click the Uninstall registry key, and then click Export on the File menu.
5. In the Export Registry File dialog box that appears, click Desktop in the Save in list, type uninstall in the File name box, and then click Save.
6. Each key listed under Uninstall in the left pane of Registry Editor represents a program that is displayed in the Currently installed programs list of the Add or Remove Programs tool. To determine which program that each key represents, click the key, and then view the following values in the details pane on the right:
DisplayName: The value data for the DisplayName key is the name that is listed in Add or Remove Programs.

-and-

UninstallString: The value data for the UninstallString key is the program that is used to uninstall the program.
7. After you identify the registry key that represents the program that you removed but which is still displayed in the Currently installed programs list of Add or Remove Programs, right-click the key in the left pane of the Registry Editor window, and then click Delete.

Click Yes in response to the "Are you sure you want to delete this key and all of its subkeys?" message.
8. On the File menu, click Exit to quit Registry Editor.
9. Click Start, click Control Panel, and then click Add or Remove Programs.

In the Currently installed programs list, verify that the program whose registry key you deleted is no longer listed.
10. Do one of the following:• If the program list is not correct in Add or Remove Programs, double-click the Uninstall.reg file that you saved to your desktop in step 5 to restore the original list of programs in the registry.

-or-
• If the program list is correct in Add or Remove Programs, right-click the Uninstall.reg file on your desktop, and then click Delete.

2006-11-29 14:10:18 · answer #3 · answered by gallagher g 4 · 0 1

you are probably not an administrator
you can check thisa by trying to sign on to Control Panel and accessing user accounts, if you cant you are NOT

2006-11-29 14:07:43 · answer #4 · answered by god knows and sees else Yahoo 6 · 0 1

call your tech support..they are open 24/7 and will walk you through it.

2006-11-29 14:08:03 · answer #5 · answered by debbie2243 7 · 0 1

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