dell dvd won't play it's a samsung sd-616e this is what I found..?

Question

Player Information :
Player Region Code : 1
Current Focus Drive : D:
Title Region Code : Not Available

Display Information :
Video Mode : Not Available
Display Mode : Not Available
FourCC Code : Not Available
Surface Type : Not Available

Video Attribute : Not Available

Audio Attribute : Not Available

Subpicture Attribute : Not Available

Hardware Information :
Processor: Intel
3DNow! Technology : Not Detected
Enhanced 3DNow! Technology : Not Detected
IA MMX Technology : In Use
IA Streaming SIMD Extensions : In Use
Video Accelerator : Intel Hardware Video Acceleration (not in use)
Multispeakers Audio Device : Not Detected
SPDIF Output Device : Not Detected
help me please

Answer 1

Always test a DVD you know will work. Movie DVDs are great for this. If the movie works, your other DVD is bad or just dirty. If the movie DVD doesn't work, the glass for the laser might be dirty or the DVD drive is bad.