Ok the problem to begin with is spywear I went and downloaded all these so called free downloads to get rid of it didn't work they weren't free so I went out and bought the McAfee pc protection suite today and I ran it and it says that I have NOrton antivirus and I need to remove that sounds simple enough but when I went to add/remove programs it wasn't there and I can't find where else it could be on my pc is there another area I can search to find it and get rid of it please help me I am pulling out my hair than you in advance
2006-11-28 17:34:01 · 4 answers · asked by p-nut butter princess 4 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Hello....Save all your files and and anything you need later, like pictures, Music and the re-stall Windows McAfee before you install anything else, and then have McAfee scan each program before you install it to make sure it free of Spy-wear or Virus and this way you know you have a clean hard disk, that is the only Safeway to do it.... also check any files or pictures you put back on your hard disk...okay.......have fun
2006-11-28 17:45:26 · answer #1 · answered by ? 2 · 1⤊ 0⤋
Make sure you have removed all of Nortons' Components, i.e.- Norton Antivirus, Symantec Live Update, I think there might be one more I'm not sure. If it asks if you want to remove the definitions check yes also. I have not used Norton for some time now because it bogs my system down quite a bit. I was able to uninstall it completely from the add/remove programs window. Then try to reinstall McAfee again.
I use Ad-aware Se Personal, Spy-Bot Search and Destroy, Ewido Antispy and Kaspersky Antivirus and Firewall. I have had absolutely no trouble with spyware or viruses.
2006-11-29 01:51:56 · answer #2 · answered by Jason C 3 · 1⤊ 0⤋
Tell me about it. NAV is a pain in the rear. Here follow this link. Symantec even have it's own removal utility. Just to be on the safe side make sure you create a restore point before running it.
Good luck.
http://service1.symantec.com/SUPPORT/nav.nsf/b69c799adfa31ecc85256aa30052f4d0/46e7e07d34c85cab88256d4f0056d552?OpenDocument&src=bar_sch_nam
2006-11-29 01:49:05 · answer #3 · answered by click-it! 2 · 1⤊ 0⤋
Ok, save all your important files and reinstall windows.
then reload all the good stuff and stop going to websites that would give you spyware.
2006-11-29 01:36:42 · answer #4 · answered by Anonymous · 1⤊ 0⤋