How to deal with sold items lost in the mail?

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How to deal with sold items lost in the mail?

Say you sold a book on Amazon and shipped it off to the buyer. The buyer never receives it in all probability due to the item being lost in the mail.

What should the seller do? It's not his fault that USPS lost it. He has the receipt.

What should he do?

2006-11-28 14:28:13 · 2 answers · asked by galactic129 1 in Business & Finance ➔ Other - Business & Finance

2 answers

Normally it has to have insurance. Contact the USPS, they could track the item where it went, from point A to point B and it has to have a signature of the receiver.

2006-11-28 17:51:09 · answer #1 · answered by anobangtanong 3 · 0⤊ 1⤋

File a complaint with USPS and get the report as it is unfolding.

2006-11-28 14:30:55 · answer #2 · answered by ••Mott•• 6 · 0⤊ 0⤋