what kind of works in hotel?

Question

There are many type of work in hotel. Please tell me about that with explanation~~

Answer 1

Like you said, there are many different types of work and jobs at a hotel. The two main divisions are the Rooms Division and the Food & Beverage Department. You then get namely the Accounts Departments, Human Resource, Sales & Marketing and Recreational (i.e. SPA or GYM), depending how big the establishment is.

Under the Rooms Division you have namely the Front Office,Night Audit, Reservation, Housekeeping & Maintenance

Under Food & Beverage will be namely the Restaurant, Room Service, Kitchen, Bar, Banqueting & Conference

As for the other departments such as Accounts Departments, Human Resource, Sales & Marketing and Recreational. They are more specialised so it speaks for itself.

Now, there are many different jobs under each departments.. I will try to give you some in the Rooms Division and the Food & Beverage Department.

General Manager

Rooms Division - Rooms Division Manager

Rooms Division - Front Office - Reception: Front Office Manager, Reception Manager, Head Receptionists, Receptionists, Hotel Drivers & Porters
Rooms Division - Front Office - Night Audit: Night Audit Manager, Night Receptionists, Night Porters
Rooms Division - Reservation: Reservation Manager, Senior Reservationists, Reservation Agents
Rooms Division - Housekeeping: Head Housekeeper, Assistant Housekeeper, Housekeeping Supervisors, Laundry Room Supervisors, Laundry Room Attendants & Room Attendants (incl Turn-Down Staff) & Public Areas Attendants.
Rooms Division - Maintained: Chief Engineer, Assistant Chief Engineer, Maintained Men.

Food & Beverage Department (F&B) - Food & Beverage Manager

F&B - Restaurant: Restaurant Manager, Assistant Restaurant Manager, Head Waiters, Wine Stuarts & Waitrons
F&B - Bar: Bar Manager, Bar Supervisor, Bar Staffs
F&B - Room Service: Head Room Service Attendant, Room Service Attendants
F&B - Kitchen: Head Chef, Assistant Head Chef, Various Department Heads (Mains, Starters & Dessert), Pass-Controller, cooks
F&B - Banqueting & Conference (B&C): B&C Co-Coordinator, Assistant B&C Co-Ordinator, B&C Manager, B&C Supervisors, B&C Staffs.

* Obviously this will depend on the size and the rating of the establishment, but more or less that is a simplified department guide of a hotel.

I hope this may give you a vague idea of that the Hospitality Industry is like. This is a wonderful industry to work in if you love people!

If you get really confused, think of a hotel as a small city. What does a city need? Accommodation, Food & Beverage, Accounts, Maintenance... etc.

Answer 2

Start at hotel front desk, basically just checking in the customers on computer, giving keys to their rooms, calling for room service for them, and checkin them out of room, then you move up to ***'t manager and then manager who overlooks everything and cash flow.

Answer 3

One of my many summer jobs during high school was as a bellman in a Holiday Inn. It wasn't a bad gig. I got a steady paycheck and tips for carrying in bags and delivering room service.