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Okay so here goes, my pc (laptop) would shut down, sometimes blue screen. I in turn decided to start fresh and reinstall my OS and apps from the disks that came with my system. Was working fine for a while then began to encounter issues (blue screen). I did a system scan and the result suggested I download an update from microsoft KB..for blue screen. pc shut down again. When I decided to do another reinstall I deleted the partition and reinstalled the OS using the partition space. Does the disks that come with the system include everything on the original system configured partition ? I'm thinking that the original partition may have contained additional info. I do not do much downloading and there does not appear to be any viruses. I think it is more so configuration issues, possible registry, not sure. How do I get my default configuration back without having to send it out to the manufacturer to have it reconfigured to its original state. Thanks..

2006-11-28 03:33:40 · 3 answers · asked by question 1 in Computers & Internet Hardware Laptops & Notebooks

My pc is a compaq. Manufacturer HP/Compaq..

2006-11-28 04:08:39 · update #1

3 answers

A BSOD (Blue screen of Death) usually means that there is a hardware issue,though this can occur with a corrupt OS. Since you have already done a reinstall of the OS and the problem reoccurs chances are its a hardware Problem or a corrupt Bios.

With out knowing the manufacturer of your Laptop I can only hazard a guess that the Disk you have is a recovery disk. It should reconfigure your Laptop with its original (when you purchased it) settings and install the necessary drivers. In some cases there is a small partition at the front of the hard drive that has info stored from the manufacturer, also known as a Config Partition.

Running FDISK in DOS will show you if there is one there. If you ran a complete reformat of the entire HD you will wipe that as well. All is not lost, in most cases the Recovery disk will replace it.

I would get the latest Bios from the manufacturer and reflash it. They should have instructions as how you can do it online.

If that doesn't work then I would suspect a hardware issue. In some cases BSODs can be caused by overheating, a bad power supply, bad RAM or a bad Video card.

2006-11-28 03:50:51 · answer #1 · answered by femdom_valkyrie 1 · 0 0

The disk you received with your computer has the ability to completely wipe out everything and then reinstall it so that it is just as when you bought it.

2006-11-28 03:37:10 · answer #2 · answered by Yoi_55 7 · 0 0

Reformat your problematic force then reinstall your working device. in case you choose to sparkling up ineffective temp data, basically deploy CCleaner for unfastened and delete the stuff which you do no longer desire. you additionally can sparkling up different ineffective crap with Avast!

2016-12-14 08:09:26 · answer #3 · answered by ? 4 · 0 0

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