ive got a trojan virus in my pc which is causin loads of problems.?

Question

no security packages can get rid of it. any ideas plz, really need help on this

if you could read brian , you can see that i have used alot of security packages. i dont mind a bit of wit, but use your common sense as well

hi paul its called apve32 does that help? thankyou

Answer 1

Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.

Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it. All the following programs are free for personal use;

You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out.
http://www.zonelabs.com Zone Alarm firewall
http://www.comodogroup.com/ - Comodo security suite.

You need to install one anti virus;
http://free.grisoft.com/freeweb.php/doc/2/ -AVG anti virus or
http://www.avast.com - Avast Antivirus

You need all three anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware

And these are useful utilities;
Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.

http://www.mozilla.com/ Firefox web browser and Thunderbird e-mail program.
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.

http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -MacAffee Site Advisor warns about malware on sites you are about to visit.
http://www.sys-shield.com - AbsoluteShield File Shredder
http://heidi.ie/eraser - Eraser file shredder
http://www.softpedia.com/get/Antivirus/Lavasoft-ARIES-Rootkit-Remover.shtml - Aries Rootkit remover.

Remember to update and run all of you anti malware programs at least once a week.

Answer 2

If the virus one of the latest few and you are unable to purchase Virsu Security software at this moment in tim ethen try using Mcafee stinger which can be downloaded on their site, Not sure what the link is but if you want I can send it to you, have the latest release. It does the same job as anti virus sofware but without needing to purchase the Anit Virus Software which is still recomended

Answer 3

Have you tried CWshredder? This program finds variants of coolweb search hijackers.
A lot aof these trojans will not let your antivirus programme delete them properly.
download cwshredder. Start your computer in safe mode, run cwshredder, then any other antivirus software that you have installed, ( AVG is particularly good, and it's free).
then reboot your system, and run the programs again.

Answer 4

security packages may not be working because the process is still running. Try killing the process running in the background (if you're sure which one it is), then run spyware removal or security program. If the trojan restarts itself then you may need to reboot the computer in safe mode to shut it down.

Answer 5

A very good software to remove viruses and protect your pc is Avira. It's an incredible free tool. Download here http://j.mp/1sW3L8o
It's the best choice.

Answer 6

Have you ran Spybot? Try downloading Malicious Software Removal Tool from Microsoft. How do you know it is a Trojan? What is is called. Further info would help.

Answer 7

If antivirus and spyware remover software does not work, you can try to restore the computer to an older working configuration. Detailed instructions are posted at http://fixit.in/systemrestore.html

Answer 8

Dont worry.. just go to my computer click on it and go to system restore and then disable system restore.. i hope u have one updated antivirus right? restart the pc ur must have real time protection right? just after u restart it will be disinfected and then u can go and enable the system restore. well if u need any good antivirus get the kaspersky powered antivirus from http://www.activevirusshield.com/antivirus/freeav/index.adp?
best of luck

Answer 9

try going thru to the microsoft web site at www.microsoft.com

it tells u all about viruses and stuff and u can download free anti spyware technology.

they really are very helpful people indeed!

Answer 10

In that case then just reformat your computer so it only has windows xp on it and re install all of your software back onto your computer. It will be as good as new again.