I bought it at best buy sunday night right before closing and the middle part of the cd where the circle is to play the CD there is a crack/spilt its broken. Since I opened the package do you think Ill be able to exchange it for a new one, one that's not defective I am going to return it tommorrow (Tuesday)..? I have the receipt.. This has never happend before ..
2006-11-27 17:19:20 · 4 answers · asked by Anonymous in Consumer Electronics ➔ Music & Music Players
**probably - but just to exchange it for the exact same cd
2006-11-27 17:22:41 · answer #1 · answered by sweet2tater2 3 · 3⤊ 0⤋
You wont be able to return it to BestBuy unless you purchased the service plan. However, manufacturers do have a 30 day guarentee on those, so if its busted, they have to replace it.
Hmm, this worked for one customer, you could just try and ***** about how BestBuy handles its merchandise just loud enough for other customers to hear. If a manager is nearby (they will be around customer service, wearing a microphone and have a tag that says "manager"), you might get it back.
2006-11-27 17:27:53 · answer #2 · answered by scryer_360 2 · 0⤊ 0⤋
Probably depends on the store. I think most stores will let you exchange it for the exact same CD.
2006-11-27 17:21:19 · answer #3 · answered by Toddzilla SoCal 4 · 0⤊ 0⤋
absolutely. go right in and explain
2006-11-27 17:21:32 · answer #4 · answered by katie 2 · 0⤊ 0⤋