The Sims 2 won't Install on my PC?

Question

I bought The Sims 2 for pc about three years agp when it first came out. When I first installed it it worked but ti was really slow. Then I got a Dell computer and it worked fine bu it crashed alot. Since then it will not install on any of my computers. BUT Bodyshop will..does that make anysense? Should I buy a new opc? A ne game? I have contacted EAGAmes about this countless times, its useless. The same si with my Makin Magic EP. When I install it it erases all my sims I already have on it. And it stops installing at 24,and says theres a sound system error. I have bought every sism game there is, and it sucks becuase half of them don't work.

Answer 1

make sure ur computer doesnt have spyware

Answer 2

I dont know much about The Sims, and even less about Sims 2, but it sounds like you may have a corrupt file. The first thing that I would do is to check and make sure the game is not still installed on your computer. If you check in your Start Menu, select Programs and look for anything marked "EA" or "Sims", if you find something, make sure the folder is empty. If it's not, select the Uninstall option. Once the program is uninstalled (assuming it was still on your system), you may want to run a virus checking program (Norton Anti-Virus or McAfee Anti-Virus). Try installing the game again and checking if it will work.

Another thing to check is the DirectX tool. It will show you all of your system information. Press and hold the "Windows" key (it's located between the Ctrl and Alt keys on the bottom-left side of your keyboard) and press R. This will bring up the RUN dialog box. Type in dxdiag and press Enter. This will bring up the DirectX Diagnostic Tool. The first thing you should see is a tab showing your Processor speed, RAM memory, Video card, etc. Make sure your computer can run the game. If it can, you may want to update your video card drivers. Outdated video card drivers can cause alot of crashes. Look at the Video Card information, go on Yahoo or another search engine site and type in that card name, it should bring up the site for the company that makes it. Go to the site and find the Driver download area and update your drivers. Updating your Audio drivers would probably be a good idea too. Audio driver information should be in the DirectX Diagnostic tool too. Just search the name in Yahoo and you should be able to find it.

Once that is done, if you try to install the game again and it still locks up, find the area on your hard drive where the game was originally installed and delete the folder and remaining files. Probably the same with the Makin' Magic EP. You will probably lose all your previous save information and have to start over, but it's better to do that than not be able to play the game anymore, right? If you delete the old files and it STILL wont reinstall, you may have a more serious problem on your hands. It might be in your best interest to have your computer looked at by a professional at this point.

If the game DOES meet the system requirements AND you are able to reinstall it, but it still crashes alot, find the executable file (you should have a shortcut to it on your desktop, that'll work too), right-click on the icon, select Properties. When the Properties box appears, select the Compatibility tab, click on the first check box that you see marked "Run in Compatibility Mode for:" and select Windows 98. If that doesnt work, you may want to try contacting EA again. I know it's a pain, but you might actually get someone that can help you this time around.

I hope that all helps! Good luck!

Answer 3

ur computers prolly too advanced 4 the game

Answer 4

I had to format my H drive to get it to install ...