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Hi. I dropped my laptop (Dell 700m) and when I tried to turn it on, it wouldn't turn on. I plugged in the AC adapter and it turned on, but when it starts up, it always says that the battery can not be identified and i have to press F2 to continue.

Does anyone know if this problem is in the laptop itself or if its in the battery? Will getting a new battery solve the problem?

Thanks.

2006-11-27 11:36:28 · 5 answers · asked by henson o 1 in Computers & Internet Hardware Laptops & Notebooks

5 answers

Take out the battery yes take it out then plug the AC in then turn on the pc. And see if it says that error again. Don't plug in the battery because it have AV plug it can run from the out. If u don't get an error get a battery. First try to get 1 under warrenty.

2006-11-27 11:52:23 · answer #1 · answered by Best Helper 4 · 0 0

Hey

its just a problem with the battery, if it was a problem with the computer itself there would be more drastic problems/error messages.

2006-11-27 19:44:19 · answer #2 · answered by PAT R 2 · 0 0

plz check the recall list for dell.
i think this one is in the list and if not then i would say get the battery.
but dont you have warranty on it?

2006-11-27 19:41:05 · answer #3 · answered by hardik p 1 · 1 0

it is very possible that you broke the motherboard. i dropped a public service scanner once and the motherboard broke in half

take it to a local computer technician

2006-11-27 19:50:13 · answer #4 · answered by Anonymous · 0 0

no you just made an expensive paperweight

2006-11-27 19:37:39 · answer #5 · answered by bsmith13421 6 · 0 0

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