was told I would get a refund by Primerica IBA within 10-14 business days of $199 and also notified my bank?

Question

was told I would get a refund by Primerica IBA within 10-14 business days of $199 and also notified my bank about the situation and that if I don't get the refund back to notify my bank again.. what can my bank do to get my money back? Cant my bank take action?

Answer 1

When you submitted your Independent Business Application with the $199, you will only get back $159 back since $40 of it was used to process your IBA and your state insurance licensing applications. I don't know if you still have the contract (all those pages in the back of the IBA), but if you don't, here is what you do:

Send a WRITTEN request to: (as exactly as shown below)
LICENSING - Refunds
Primerica Home Office
3100 Breckinridge Blvd
Building 400
Duluth, GA 30099-0001

In the letter you should state why you want a refund.
You have 120 days from the day you signed the IBA to send a written request.

Answer 2

I don't quite understand what Primerica IBA is. If it is something you bought for a refund, it should come in the mail, never give your banking info for refunds!

Answer 3

If your contract calls for a refund of fees, that should be an actionable event. Your bank has nothing to do with (from your description) and you might have to make a lot of calls and write letters to force the issue. Keep complete records of every phone call, e-mail, or correspondence you get. Stay after it.