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By taking care of their problem, you encourage further business. One CS trainer said that every good customer is worth 5 new customers due to their repeat business.

CS training and escalationCS 6.5 years

2006-11-26 20:56:56 · answer #1 · answered by tomkat1528 5 · 0 0

Time saving, getting the right product, being able to feel satisfied that they have been respected,The feeling that all is well with that company.Everyone gets aptehensive when buying so good customer relations eases the pain

2006-11-26 20:59:53 · answer #2 · answered by burning brightly 7 · 0 0

The business is the one that benefits because people come back.

2006-11-26 20:55:24 · answer #3 · answered by tumbleweed1954 6 · 1 0

they feel good about doing business in the shop, and are sure that they get the right article they came to buy.

2006-11-26 21:03:09 · answer #4 · answered by Anonymous · 0 0

They feel good about their purchase.
They are willing to return.

2006-11-26 20:55:19 · answer #5 · answered by Anonymous · 1 0

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