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I loaded the software and attached the phone by USB cable as instructed in the manual but XP will not detect the mobile. I have tried this many times. Has anyone had the same problem.

2006-11-26 15:59:11 · 9 answers · asked by barton_richard 2 in Consumer Electronics Cell Phones & Plans

Hi everyone. Thanks for the help with the installation of the Motorola phone. I had actually done the things that you suggested prior to my question. Maybe i should have mentioned that? Still no joy with the cable but i have connected by bluetooth. Thanks again.

2006-11-28 22:15:39 · update #1

9 answers

This is very common problem with the "PC suite" (nokia phones) but sometimes other PC softwares of other phones can also give rise to this problem. To resolve this issue please think of the following steps:
1. Check that the USB you are using is compatible with the phone for example DKU 2 or CA 53 data cables in Nokia phones don't need separate cable drivers but some other cables need separate drivers which you can download from their site. Same hold true for SonyEriccson/ Samsung / Motorola phones.
2. Make sure you have not connected the phone and USB cable as you install the software for synchronisation/ data transfer. Only attach the cable once the software is completely installed.
3. If none of the above works try to uninstall the software from your PC and delete the folder C:\progam files\nokia manually and then re install the software.

Hope that solves your problem.

2006-11-26 16:11:42 · answer #1 · answered by qualittee 3 · 0 1

There's two bits to the software, the mobile phone tools that allow you to access the contacts list and diary, and the drivers that let XP see the phone as an external disk. If it's all installed you should be able to see the phone as an entry in "my computer". Have you put a memory card in the phone? you might need to. If the drivers are installed then the phone should charge if connected with the proper usb lead provided you are not doing anything else with the link. As a thought have you installed the software from administrator level, or as a restricted user. That might cause a problem. NOTE if the Mobile phone tools software is running the phone is invisible in "my computer"
My V3i installed and connected with no problems. If all else fails you could try a bluetooth dongle.

2006-11-28 02:24:25 · answer #2 · answered by The original Peter G 7 · 0 0

I guess the above answer will help if you had a NOKIA but clearly you state you have a Motorola,what some people do for 2 points LOL.As per his answer some is true and do apply for your phone also Motorola phones need the USB drivers so the computer knows what you are connecting to it.Go to Motorola website and do some searching and you will find the drivers.There is a program called bitpim that i think might work with your phone and guess what is a free program go to the site below to get your copy.
Also you didn't mention what carrier you got and if by chance is Verizon you will have some trouble with your phone because Verizon disables a lot of stuff on there phones so you have to go thru them just to get a ringtone or a wallpaper and charge you $3bucks each,but again there are ways around this.
Added some other site that they only mod the razr.

2006-11-26 18:35:14 · answer #3 · answered by ? 4 · 0 1

Simply,Motorola L7 is a lot better than the V3i on the grounds that of it is bar-formed physique however if you want to have a mobile that have a megapixel camera,you'll be able to have to buy Motorola V3i.Concerning the rate,ask your regional cellular cellphone retail outlets.

2016-08-09 23:40:21 · answer #4 · answered by ? 4 · 0 0

particularly,Motorola L7 is a lot greater advantageous than the V3i because of the fact of this is bar-formed physique yet once you pick to have a telephone that have a megapixel digital camera,you will would desire to purchase Motorola V3i.on the subject of the fee,ask your community cell telephone shops.

2016-10-13 04:37:42 · answer #5 · answered by lipton 4 · 0 0

you should reinstall the software.
then attach USB cable.
then check for the external devices .
If problem continues you can check :
http://www.mobile9.com/invboard/index.php?s=654335e08d6c1db3c8e4df3461a8953a&showtopic=26288&st=60&#entry257918

For mobile phone related queries:
http://www.directphoneshop.co.uk/faq_general.asp

2006-11-26 22:32:13 · answer #6 · answered by Jay 3 · 0 0

make sure the driver has been installed.

2006-11-26 18:25:31 · answer #7 · answered by Anonymous · 0 0

barton_richard Is this you? … :)!
http://www.osoq.com/funstuff/extra/extra01.asp?strName=barton_richard

2006-11-26 16:19:14 · answer #8 · answered by mrb p 1 · 0 1

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