What is causing me email to change servers when I turn it on?

Question

When I turn my computer on, and I go to my email, I have to go into tools and change the incoming mail server. Why will it not keep my mail server? It have numbers instead. My outgoing mail server is fine. Which they both should be the same. Any help would be appreciated!!

Answer 1

Is the incoming mail server being set to 127.0.0.1? If so, it is probably your anti-virus program doing it. Its setting your email to go though the virus scanner, but it isn't working properly. See if you can disable email scanning in your anti-virus and see if that fixes the problem. If it does you may need to update the anti-virus or you may want to change anti-virus programs.