i am currently using norton security.but i still keep getting pop ups. why?

Answer 1

Because there's more to pc security than an anti virus.
Use the pop up blocker built into your web browser, its in tools - internet options.
Use Firefox instead of Internet Explorer and install the AdBlocker plug in.
Install and run an anti trojan(spyware) and an anti adware.

Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.

Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it. All the following programs are free for personal use;

You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out.
http://www.zonelabs.com Zone Alarm firewall
http://www.comodogroup.com/ - Comodo security suite.

You need to install one anti virus;
http://free.grisoft.com/freeweb.php/doc/2/ -AVG anti virus or
http://www.avast.com - Avast Antivirus

You need all three anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware

And these are useful utilities;
Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.

http://www.mozilla.com/ Firefox web browser and Thunderbird e-mail program.
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.

http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -MacAffee Site Advisor warns about malware on sites you are about to visit.
http://www.sys-shield.com - AbsoluteShield File Shredder
http://heidi.ie/eraser - Eraser file shredder
http://www.softpedia.com/get/Antivirus/Lavasoft-ARIES-Rootkit-Remover.shtml - Aries Rootkit remover.

Remember to update and run all of you anti malware programs at least once a week.

Answer 2

Norton actually sucks a lot. Uninstall it and use other security software. Norton eats up system resources, adds at least 3 extra processes at any time, and is attacked a lot. My suggestions are:
- Anti-virus: AVG Free
- Firewall: Windows Firewall or Zone Alarm Free
- Anti-spyware: Windows Defender and Spybot Search & Destroy
- Popup blocker: Use default in Internet Explorer 7, Fire Fox 2, or use Google toolbar

Fire Fox's popup blocker is very smart, so try that.

Answer 3

More than likely your PC is infected with adware, that why you are getting pop ups. Use these scans to remove it.

pybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is free, so there's no harm giving it a try to see if something has invaded your computer.
http://www.safer-networking.org/

http://superantispyware.com/
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
Easily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!
Make sure after you download any of these, that you update them.

*Be sure to come back to Yahoo Q&A and vote for one of the answers as best answer!

Answer 4

Norton's rubbish - go with your own provider for security (pop-up, firewall, anti-spam, anti-virus, parental control). Norton's free - that's why you're having so much trouble. Pay a little extra, stay safe.

Answer 5

Get Norton Security Help http://bit.ly/1D5H7lu

Answer 6

The ultimate answer to viruses, spyware, malware and adware etc which hijack Windows is to try a much better operating system - Linux - which is immune to all these nasties.

I know it sounds a bit radical, and it is - but it's the long-term answer.

Here's a great easy-to-read Acrobat PDF summary of Linux which I found:

http://home.clara.net/oldpresident/linux/frontpage.pdf (about 500k - just a couple of minutes download on dial-up, or seconds on broadband).

DC :)

Answer 7

Norton works well but it makes your computer REALLY slow I suggest you get a different one.

Answer 8

becuase norton is a rubbish program. go get a refund and buy mcaffee instead

Answer 9

take norton off coz it dont work and put adware on thts better.

Answer 10

IT'S NOT VERY GOOD , D/LOAD , AVG, ZONE ALARM'S , AND WINDOW'S DEFENDER , ALL FREE AND GOOD

I HAVE HAD NORTON AND MCAFEE GOT RID OF THEM BOTH